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Post Office Assistant Term 1 – Canada Post – Upton, QC

Location: Montreal, QC | Company: Canada Post

Canada Post is looking for a motivated Post Office Assistant (Term 1) to join their team in Upton, QC. This is an on-call, term position that serves the community across several nearby locations including St-Liboire, St-Simon de Bagot, and St-Théodore d’Acton. If you enjoy working with the public and thrive in a fast-paced retail service environment, this role could be a solid fit.

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Day-to-day, you’ll be the friendly face at the counter — helping customers with postal products and services, processing mail, and solving delivery issues as they come up. It’s hands-on work that calls for someone who’s both customer-focused and physically capable, with a flexible schedule to match on-call availability.

About the Role: Post Office Assistant

As a Post Office Assistant, you’ll be responsible for a range of counter and back-office tasks at the local post office. This includes selling postal products to walk-in customers and businesses, sorting and distributing mail, and providing accurate information and forms to the public. You’ll also help resolve delivery and service issues promptly and thoroughly — keeping customer satisfaction front of mind.

Working within a Canada Post retail environment means adhering to established procedures around cash handling, accounting systems, and postal operations. The role also requires a degree of physical fitness — you’ll be lifting mail containers of up to 50 lbs, pushing and pulling boxes, sorting mail, and standing for extended periods. French language proficiency is essential for this position given the community it serves.

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Benefits and Salary

This on-call term position offers a wage of $20.14 per hour. Canada Post is committed to a workplace that values equity, diversity, and inclusion, and encourages applications from Indigenous Peoples, Persons with Disabilities, Members of Visible Minorities, and Women. Preference will be given to Indigenous People or Persons with Disabilities as part of a special employment equity initiative. Accommodation is available throughout the hiring process for those who require it.

Job Details

📌 Job Type: On Call / Term

🏢 Company: Canada Post

📍 Location: Upton, QC (also serving St-Liboire, St-Simon de Bagot, St-Théodore d’Acton)

🆔 Requisition ID: 196282

⏱️ Schedule: On Call

💰 Pay: $20.14/hour

Responsibilities

The Post Office Assistant role covers a blend of customer-facing and operational tasks. You’ll be the go-to person for both the general public and local businesses, making accuracy and a customer-first attitude essential in this position.

  • Sell postal products and services to members of the public and the business community
  • Sort, distribute, and process mail into appropriate classifications accurately and efficiently
  • Provide customers with information, forms, and guidance on postal services
  • Resolve delivery and service difficulties thoroughly and in a timely manner
  • Handle cash transactions and work within general post office accounting systems
  • Lift mail containers weighing up to 50 lbs and perform physical tasks such as pushing, pulling, and sorting
  • Remain available on an on-call basis to meet fluctuating service demands

Requirements / Skills

Canada Post is looking for a candidate who’s community-minded, physically capable, and comfortable working in a retail and service environment. The ideal applicant will ideally reside in the local community and be available on short notice when needed.

  • High school diploma or provincial equivalency and/or experience in business administration
  • Experience interacting with the public in a retail or service environment, including sales and cash handling
  • Understanding of accounting systems, particularly general or post office accounting
  • Physical fitness to lift up to 50 lbs, push or pull boxes, sort mail, and stand for extended periods
  • Schedule flexibility to be available for temporary, on-call shifts
  • French language proficiency — French is essential for this role

How to Apply

To apply for this Post Office Assistant position with Canada Post in Upton, use the official link below. Make sure your resume is up to date and reflects your relevant retail or customer service experience before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Post Office Assistant (Term 1) role at Canada Post in Upton, QC is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail or counter service environments, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in postal services, retail, or public-facing roles, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like retail service, cash transactions, and mail sorting that appear in the posting. Quantify your achievements where possible (e.g., “processed 100+ transactions daily” or “maintained accurate cash handling with zero discrepancies”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re the right fit for this community-based role in Upton. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Canada Post‘s values — Trust, Respect, and Deliver — and their commitment to community service beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash, and prioritizing tasks under pressure. Dress appropriately for a retail/postal service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the on-call schedule and community expectations. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.