Post Office Assistant – Canada Post – Les Éboulements, QC
Location: Montreal, QC | Company: Canada Post
Canada Post is looking for a dependable and customer-focused Post Office Assistant (Term/On-Call) to join their team in Les Éboulements, Quebec. This is a temporary, on-call position that puts you at the heart of the community, serving residents and local businesses through essential postal services. If you enjoy working with people and thrive in a fast-paced retail and service environment, this role is worth considering.
Day to day, you’ll be handling a mix of counter service, mail processing, and customer support — from selling postal products to resolving delivery issues on the spot. The work is varied, physical at times, and requires a genuine commitment to helping people. Canada Post notes that preference will be given to candidates who already reside in the community of Les Éboulements.
About the Role: Post Office Assistant
As a Post Office Assistant, you’ll be the face of Canada Post for customers visiting the counter. Your responsibilities cover selling postal products and services, sorting and distributing mail, providing customers with relevant forms and information, and addressing any delivery or service concerns in a timely and thorough manner. The position operates on an on-call basis, so availability and flexibility are key.
This role also involves physical tasks such as lifting mail containers of up to 50 lbs, pushing or pulling boxes, and standing for extended periods. You’ll be expected to handle cash transactions and basic accounting functions accurately, reflecting Canada Post’s commitment to reliability and trust in every interaction.
Benefits and Salary
This position offers a wage of $20.54 per hour. As part of Canada Post, you’ll be working with one of Canada’s most recognized and trusted national organizations. While this is a temporary on-call role, it provides meaningful work experience in a retail and public service environment, with the backing of a company that values equity, diversity, and inclusion in its workforce.
Job Details
📌 Job Type: On Call / Temporary
🏢 Company: Canada Post
📍 Location: Les Éboulements, QC
🆔 Requisition ID: 198959
⏱️ Schedule: On call
💰 Pay: $20.54/hour
Responsibilities
Working at the post office counter in Les Éboulements means wearing multiple hats throughout your shift. From processing mail to helping customers navigate services, each task plays an important role in keeping Canada’s postal network running smoothly at the community level.
- Sell postal products and services to members of the public and local business community
- Sort and distribute incoming mail into appropriate classifications efficiently and accurately
- Provide customers with relevant information, resources, and required forms
- Resolve delivery and service issues thoroughly and in a timely manner
- Process cash transactions and work with general post office accounting systems
- Lift and handle mail containers of up to 50 lbs, push or pull boxes as required
- Remain available for on-call shifts on a flexible, as-needed basis
Requirements / Skills
Canada Post is looking for candidates who are comfortable engaging with the public and can handle the physical and administrative demands of post office work. A background in retail, customer service, or a related field will serve you well in this position. Since this is a French Essential role, fluency in French is required.
- Education: High school diploma or provincial equivalency and/or relevant experience in business administration
- Customer service experience: Prior experience interacting with the public in a retail or service setting, including sales and cash handling
- Accounting familiarity: Understanding of general or post office accounting systems is an asset
- Physical fitness: Ability to lift up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
- Flexibility: Availability for temporary, on-call work as required
- Language: French is essential for this position
- Community residency: Preference given to candidates who reside in Les Éboulements
How to Apply
To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects your relevant customer service or retail experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Les Éboulements is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail counter service or public-facing roles, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail, banking, or postal services, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, cash transactions, and mail sorting that appear in the posting. Quantify your achievements where possible (e.g., “processed 60+ customer transactions daily” or “maintained accurate cash balancing across 200+ transactions per week”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a strong fit for this role in Les Éboulements. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, Deliver) and their commitment to community service beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing competing priorities, and resolving service complaints. Dress appropriately for a retail and postal service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the on-call schedule and what a typical shift looks like. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.