Operations Supervisor – FedEx – Calgary, AB

FedEx Canada is hiring an Operations Supervisor-1 to oversee day-to-day sort operations and manage Cargo Handlers (CH) at its Calgary station. This role plays a key part in maintaining FedEx’s Safety Above All culture, ensuring compliance with company standards, and mentoring employees to achieve operational excellence.

If you have supervisory experience in logistics or related industries, strong leadership skills, and the ability to manage fast-paced workflows, this position offers the opportunity to grow your career with a global leader in express transportation.

About the Role: Operations Supervisor-1

As an Operations Supervisor-1, you will be responsible for supervising the sort operation, leading employees in safe package handling, routing, and resolving potential service failures. You will oversee all CH functions while ensuring compliance with FXE policies, procedures, and government regulations.

The role also requires employee mentoring, coaching, and training, as well as ensuring administrative processes run smoothly. You will be accountable for driving operational efficiency, maintaining safety standards, and supporting team development within a time-sensitive logistics environment.

Benefits and Opportunities

• Work with a Fortune Global 500 company recognized worldwide for logistics excellence.
• Hands-on leadership in sort and facility operations.
• Career advancement opportunities including FedEx’s EXCEL Leadership Development Stream.
• Competitive pay with access to training and professional growth.
• Supportive, inclusive workplace with strong focus on safety and employee well-being.

Key Responsibilities

• Lead and supervise sort operations and Cargo Handlers at the station.
• Support FedEx’s Safety Above All culture and enforce compliance with regulations.
• Mentor, coach, and train employees to ensure operational excellence.
• Oversee proper package handling, routing, and recovery of service failures.
• Maintain compliance with FXE policies and governmental standards.
• Resolve operational challenges with strong decision-making and time management.
• Promote efficiency by simplifying business processes while maintaining quality standards.

Qualifications

• College degree required.
• 2+ years in FedEx sort operations, a senior hourly role, or supervisory experience in a related industry.
• Valid driver’s license and clean driving record.
• Ability to lift up to 70 lbs and maneuver packages up to 150 lbs with equipment.
• Ability to obtain and maintain Dangerous Goods (DG) certification.
• Strong organizational, planning, and analytical skills.
• Excellent communication, conflict resolution, and leadership skills.
• EXCEL Leadership Development Stream participation preferred.

How to Apply

Ready to take on a leadership role in FedEx Canada’s Calgary operations? Apply today via the official FedEx Careers portal:

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