Operations Supervisor-1 – FedEx – Brampton, ON

FedEx is hiring an Operations Supervisor-1 at 45 West Drive, Brampton. This frontline leadership role supports the FedEx Express Safety Above All culture and is responsible for managing day-to-day sort operations along with assigned Cargo Handlers (CH) within the station. You will oversee package handling methods, routing, recovery of potential service failures, and compliance with FXE procedures and government regulations.

This interview position (plus CEV) is ideal for candidates with experience in FedEx operations or supervisory roles in related industries. You will mentor employees, assign tasks, manage performance, support training, and drive operational excellence across the sort function.

About the role: Operations Supervisor-1

The Operations Supervisor-1 leads employees in proper package handling, ensures efficient routing, and manages service recovery when operational issues arise. You will guide Cargo Handlers through daily workflows, maintain adherence to safety standards, and enforce FXE policies across all activities.

Responsibilities include coaching and mentoring staff, delegating work assignments, supporting administrative compliance, and optimizing processes to simplify workflows while maintaining quality. The role also requires strong communication skills, conflict resolution ability, and readiness to complete required training, including DG certification.

Benefits and Salary

FedEx provides a professional and inclusive environment with structured training, leadership development opportunities, and accommodations during the recruitment process. While salary details are not listed, this role offers the chance to develop leadership skills within one of Canada’s most recognized logistics organizations.

Requirements / Skills

• College degree
• 2 years of FedEx sort operations or senior hourly role experience OR 2 years of supervisory experience in a related industry
• Valid driver’s licence with a good driving record
• Ability to lift 70 lbs and maneuver packages up to 150 lbs with appropriate equipment
• Completion of all mandatory and recurrency training, including DG certification
• Strong leadership abilities, including mentoring, coaching, prioritizing, and delegating
• Effective conflict management and decision-making skills
• Clear and empathetic communication style
• Strong organizational, analytical, and planning abilities
• EXCEL Leadership Development Stream (preferred)
• Bilingual French/English required if residing in Quebec

How to Apply

If you are ready to take on a leadership position within FedEx Operations and guide frontline teams with a focus on safety and performance, apply directly through the official FedEx careers link below.

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