Operations Manager – Amazon – Brampton, ON
Location: Brampton, ON | Company: Amazon
Amazon Canada is building a talent pipeline for upcoming Operations Manager opportunities at their Brampton, Ontario fulfillment network. If you’re a driven leader with a passion for operational excellence and team development, this is your chance to get ahead of the curve and position yourself for a role within one of the world’s most dynamic logistics networks.
As an Operations Manager, you’ll be at the heart of Amazon’s fulfilment ecosystem — guiding salaried and hourly teams through fast-paced shifts while ensuring safety, quality, productivity, and customer delivery standards are consistently met. This isn’t just a management role; it’s an opportunity to lead meaningful change using data-driven decisions and analytical problem-solving in a company that never stops innovating.
About the Role: Operations Manager
Amazon’s worldwide operations network moves millions of packages daily, and the Operations Manager is a cornerstone of that success. You’ll oversee three critical workflow stages: First Mile (product storage and order readiness), Middle Mile (hauling orders to your area), and Last Mile (final delivery to customers’ doors). Your leadership will directly impact whether a customer receives their order on time and in perfect condition.
This role demands cross-functional collaboration — you’ll work closely with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources teams to build strategies that meet business objectives. You’ll also be expected to thrive in a physically active, variable-environment setting that includes warehouse floor presence, stair climbing, and shifts of up to 12 hours including weekends, nights, and holidays.
Benefits and Salary
Amazon offers a competitive base salary range of $98,900 to $165,200 CAD annually for this position in Brampton, ON. As part of a total compensation package, additional elements may include sign-on payments and Restricted Stock Units (RSUs), with final compensation determined by experience, qualifications, and location. Amazon’s comprehensive benefits package includes health insurance (medical, dental, vision, prescription, basic life and AD&D), a Registered Retirement Savings Plan (RRSP), a Deferred Profit Sharing Plan (DPSP), paid time off, and additional resources to support health and well-being.
Job Details
📌 Job Type: Full-Time (Anticipated Q2 2026)
🏢 Company: Amazon Canada Fulfillment Services, ULC
📍 Location: Brampton, ON
🆔 Requisition ID: 3187561
💰 Pay: $98,900 – $165,200 CAD annually
Responsibilities
The Operations Manager at Amazon plays a multi-faceted leadership role — from mentoring front-line associates to executing large-scale operational projects. Your day-to-day will be driven by a commitment to safety, efficiency, and customer satisfaction, all while fostering a culture of continuous improvement across your team.
- Support, mentor, and motivate your salaried and hourly workforce to maintain peak performance throughout every shift
- Lead large-scope projects that have direct impact at both the site and regional levels
- Build and execute productivity plans by conducting forecast reviews, determining productivity requirements, and load balancing with other leaders
- Manage safety, quality, productivity, and customer delivery commitments to uphold Amazon’s service standards
- Collaborate cross-functionally with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources teams to meet business objectives
- Maintain physical presence on the floor, including lifting up to 49 lbs, standing/walking for up to 12 hours, and working in variable temperature environments
- Adapt to flexible scheduling including evenings, weekends, nights, and holidays as required by operations
Requirements / Skills
Amazon is looking for experienced leaders who combine operational know-how with genuine people-first management skills. The ideal candidate thrives in fast-paced, physically demanding environments and approaches challenges with a data-driven mindset. A background in performance management and process improvement will set you apart.
- 3+ years of employee and performance management experience — a proven track record of developing and leading teams effectively
- Bachelor’s degree or equivalent, or 2+ years of Amazon blue badge/FTE experience in lieu of formal education
- Flexible scheduling availability including weekends, nights, and/or holidays — essential for fulfillment operations
- 1+ years of performance metrics, process improvement, or lean techniques experience (preferred) — candidates with a background in Lean or Six Sigma methodologies will stand out
- Physical fitness for the role — ability to lift up to 49 lbs, stand for extended periods, and work in variable-temperature and noisy environments
How to Apply
This posting is for anticipated positions in Q2 2026 — there is no existing vacancy at this time, but Amazon is actively building a talent pipeline. If you’re ready to bring your leadership skills to one of Canada’s most exciting logistics operations, apply now through the official Amazon Jobs portal. Candidates will be kept informed of their application status and potential start timelines throughout the interview process.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Operations Manager role at Amazon in Brampton, ON is perfect for candidates who excel in team leadership, data-driven decision making, and process improvement. On your resume, emphasize any experience with warehouse or fulfillment operations, performance management, and your ability to work in a fast-paced environment. If you’ve previously worked in logistics, supply chain, or operations management, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like performance management, lean process improvement, and productivity planning that appear in the posting. Quantify your achievements where possible (e.g., “managed a team of 40+ associates” or “improved shift productivity by 15% through process redesign”). Write a brief cover letter expressing your genuine interest in Amazon and why you’re excited about this opportunity in Brampton. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Amazon‘s Leadership Principles, recent news, and company culture beforehand — these principles are central to every Amazon interview. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and operational management skills. Common questions may include scenarios about handling underperformance, driving safety culture, managing large teams under pressure, and delivering results through data. Dress appropriately for a logistics and operations environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.
