OMNI Customer Fulfillment Associate – Walmart – Trenton, ON

Walmart Canada is hiring an OMNI Customer Fulfillment Associate at their store in Trenton, Ontario. This role puts you right at the intersection of retail and e-commerce, where your work directly impacts whether online customers get their orders accurately and on time. If you enjoy staying active, working as part of a team, and taking pride in quality work, this could be a solid fit.

Day-to-day, you’ll be picking, packing, and dispensing online orders from various areas of the store, making sure every order meets Walmart’s quality and accuracy standards. It’s a hands-on role that requires sharp attention to detail, a commitment to food safety and hygiene, and the ability to balance order fulfillment with occasional customer interaction.

About the Role: OMNI Customer Fulfillment Associate

As an OMNI Customer Fulfillment Associate, you’ll work across different temperature zones in the store to assemble customer orders with care and precision. From reading pick slips to labelling shipments correctly, you’ll be responsible for ensuring every order is complete, accurate, and packed efficiently. You’ll also operate material handling equipment in a safe and responsible manner, completing all required pre-inspection checks before use.

This role calls for someone who upholds strict food hygiene and workplace safety standards at all times — keeping work areas clean, addressing spills immediately, and ensuring totes are clean before packing. You’ll also be encouraged to contribute to continuous improvement by suggesting changes to processes, productivity, or safety practices, and to adapt flexibly to shifting priorities and daily delivery schedules.

Benefits and Salary

The minimum starting wage for this position is $17.75/hour, with the actual rate of pay determined based on relevant experience. Walmart Canada also offers a strong total rewards package that includes a store discount, stock options, life insurance, paid time off, deferred profit sharing, EQ Health support, and access to the Live Better U education program. Comprehensive benefits and some perks may vary based on hours worked or employment status (full-time or part-time).

Responsibilities

Working as an OMNI Customer Fulfillment Associate at Walmart means you’re a key part of delivering a seamless online shopping experience to customers. Your accuracy and efficiency in picking and packing orders directly affects customer satisfaction and loyalty. Here’s a breakdown of what your day-to-day will look like:

• Pick and assemble customer orders from various temperature areas of the store, ensuring timely and accurate fulfillment
• Pack orders carefully with attention to detail — distinguishing between similar products, verifying exact quantities, and confirming correct product codes
• Select the highest-quality products by avoiding damaged items and choosing the freshest available options
• Document and label all orders accurately using pick slips, packaging details, and shipping labels
• Optimize tote fill by packing in a space-efficient manner while maintaining product quality standards
• Balance fulfillment tasks with customer service interactions, helping resolve issues as they arise
• Maintain food hygiene and safety standards including cleaning work areas, addressing spills promptly, and inspecting totes before use
• Operate material handling equipment safely, completing all pre-inspection checks prior to use
• Contribute to continuous improvement by suggesting enhancements to processes, productivity, customer satisfaction, and safety

Requirements / Skills

Walmart is looking for candidates who are flexible, dependable, and detail-oriented. This role suits someone who thrives in a fast-paced environment, can adapt to changing schedules, and genuinely cares about doing the job right. Strong communication and a positive, team-first attitude go a long way here.

• Attention to detail — ability to distinguish between similar products, verify quantities, and read documentation accurately
• Flexibility — available to work a variety of shifts including mornings, afternoons, evenings, and nights
• Team player — comfortable working collaboratively in a store environment with fellow associates
• Physical capability — able to handle an active role involving picking, packing, and moving orders throughout the store
• Safety-conscious — committed to following food hygiene protocols and workplace safety standards at all times
• Communication skills — able to interact helpfully with customers and support issue resolution when needed

How to Apply

To apply, use the official link below to submit your application through Walmart Canada’s careers portal. Make sure your resume is up to date and reflects any relevant retail or fulfillment experience before submitting.

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