OMNI Customer Fulfillment Associate – Walmart – Richmond Hill, ON
Looking for a dynamic role in retail? Join Walmart in Richmond Hill, ON as an OMNI Customer Fulfillment Associate. Be the face of our store, helping customers find what they need and ensuring our shelves are stocked with the products they love.
As part of the Walmart team, you’ll deliver exceptional customer experiences while helping Canadians save money and live better. If you’re passionate about customer service and retail, this role is for you!
About the Role: OMNI Customer Fulfillment Associate
As an OMNI Customer Fulfillment Associate, you’ll be responsible for picking, packing, and dispensing online orders with precision and care. You’ll ensure high-quality standards and accuracy to achieve customer satisfaction and loyalty.
You’ll also adhere to strict safety and food hygiene standards, participate in continuous improvement initiatives, and balance fulfillment duties with customer interaction.
Benefits and Salary
Enjoy a competitive starting pay of $17.75 per hour. Walmart offers a range of benefits including stock options, comprehensive benefits, life insurance, paid time off, a store discount, and more.
Job Details
📌 Job Type: Regular/Permanent
🏢 Company: Walmart
📍 Location: Richmond Hill, ON
🆔 Requisition ID: R-2414126
🗓️ Date Posted: 2026-02-10
⏱️ Schedule: Morning, afternoons, evenings, nights
💰 Pay: $17.75 per hour
Responsibilities
As an OMNI Customer Fulfillment Associate, your day-to-day tasks will include managing online orders from picking to packing and ensuring customer satisfaction. These responsibilities are crucial in maintaining Walmart’s reputation for quality and service.
- Efficiently pick and assemble orders from various temperature areas ensuring “On Time” delivery.
- Pack orders with precision, distinguishing between similar products and ensuring correct quantities.
- Ensure all products are of the highest quality and document orders accurately.
- Optimize tote fill while maintaining product quality standards.
- Balance fulfillment duties with customer service, addressing issues to resolution.
- Adhere to safety and food hygiene standards, maintaining a clean work area.
- Participate in continuous improvement initiatives to enhance operations and customer satisfaction.
Requirements / Skills
The ideal candidate is flexible, a good communicator, and a team player. Walmart values candidates who are positive and can adapt to changing demands.
- Flexibility to adjust to various shifts and customer needs.
- Attention to detail to ensure order accuracy and quality.
- Strong communication skills to interact effectively with customers and team members.
- Team player attitude to collaborate and support colleagues.
- Commitment to safety and quality standards.
How to Apply
Apply through the official Walmart careers page to join our team and start your journey with one of Canada’s leading retailers.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This OMNI Customer Fulfillment Associate role at Walmart in Richmond Hill is perfect for candidates who excel in flexibility, communication, and attention to detail. On your resume, emphasize any experience with order fulfillment, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail or customer service, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like flexibility, attention to detail, and team player that appear in the posting. Quantify your achievements where possible (e.g., “ensured 100% order accuracy” or “improved packing efficiency by 20%”). Write a brief cover letter expressing your genuine interest in Walmart and why you’re excited about this opportunity in Richmond Hill. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Walmart‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your relevant skills. Common questions may include scenarios about customer service, teamwork, handling pressure. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.