OMNI Customer Fulfillment Associate – Walmart – Quebec City, QC

Walmart Canada is looking for a motivated OMNI Customer Fulfillment Associate to join their team in Quebec City, QC. If you thrive in a fast-moving retail environment and take pride in delivering accurate, high-quality results, this could be exactly the kind of opportunity you’ve been searching for. As part of one of Canada’s most recognizable retailers, you’ll play a key role in helping customers get their online orders quickly and accurately — right from the store floor.

Day-to-day, this role is all about picking, packing, and dispensing online orders across various temperature zones while maintaining strict quality and food hygiene standards. You’ll be the behind-the-scenes hero making sure Canadians get what they ordered, when they need it. The work is hands-on, detail-oriented, and genuinely matters to the customers you’re serving.

About the Role: OMNI Customer Fulfillment Associate

As an OMNI Customer Fulfillment Associate at Walmart Canada’s Quebec City location, you’ll be responsible for the full order fulfillment cycle — from picking products across multiple departments to packing them securely and preparing them for on-time delivery. This position demands sharp attention to detail, whether you’re distinguishing between similar products, verifying quantities, or interpreting shipping documentation. Every order you fulfill is a direct reflection of Walmart’s commitment to its customers.

Beyond picking and packing, this role involves maintaining a clean and safe work area, operating material handling equipment responsibly, and ensuring all safety pre-inspection checks are completed. You’ll also interact with customers to support issue resolution, making customer service an important part of what you bring to the table each shift. Flexibility across morning, afternoon, evening, and night schedules is a key part of the role.

Benefits and Salary

The minimum rate of pay starts at $18.25/hour, with the actual rate determined based on relevant experience. Walmart Canada also offers a solid benefits package that includes comprehensive health and life insurance (based on hours or employment status), paid time off, a store discount, stock options, deferred profit sharing, access to the Live Better U education program, and EQ Health support. It’s a package built to support associates both at work and in life.

Responsibilities

The OMNI Customer Fulfillment Associate role at Walmart is a dynamic, production-focused position where precision and speed go hand in hand. Each day, you’ll move through the store fulfilling online customer orders with accuracy and care, ensuring every order leaves in perfect condition. These responsibilities are central to Walmart’s commitment to delivering a seamless omnichannel shopping experience for Canadians.

• Pick and assemble online orders from various temperature zones efficiently and with strong attention to product quality and freshness
• Pack orders accurately by distinguishing between similar products, confirming exact quantities, and using correct product codes
• Ensure product quality by selecting the freshest and undamaged items for every order fulfilled
• Document and label all orders correctly using pick slips, shipping labels, and packaging details
• Optimize tote fill by packing orders in a space-efficient manner while maintaining product quality standards
• Support customers by balancing fulfillment tasks with direct interaction and resolving issues as they arise
• Maintain safety and hygiene standards including keeping work areas clean, handling spills immediately, and ensuring totes are debris-free before packing
• Operate material handling equipment safely and complete all required pre-inspection checks before use
• Contribute to continuous improvement by suggesting changes to operational procedures, productivity standards, and customer satisfaction initiatives

Requirements / Skills

Walmart is looking for individuals who bring a positive attitude, a strong work ethic, and the flexibility to thrive across a variety of shifts. The ideal candidate for this OMNI Customer Fulfillment role is someone who is detail-oriented, dependable, and genuinely cares about doing the job right. Whether you’re new to retail or bring experience from a similar environment, what matters most is your commitment to quality and teamwork.

• Attention to detail — ability to accurately identify and distinguish between similar products and verify order accuracy
• Flexibility — comfortable working across a variety of shifts including mornings, afternoons, evenings, and nights
• Team player mindset — works collaboratively with colleagues to meet daily fulfillment targets and delivery schedules
• Communication skills — able to interact professionally with customers and support issue resolution
• Safety awareness — understanding of and adherence to food hygiene and workplace safety standards
• Physical stamina — comfortable working in a fast-paced, active environment across different temperature zones

How to Apply

Ready to join the Walmart Canada team in Quebec City? Click the button below to submit your application through the official Walmart Canada careers portal. If you’re already a Walmart associate, log into your Workday account and use the Find Jobs report to apply directly. Don’t wait — positions like this move quickly!

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