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General Merchandise Associate – Walmart – Toronto, ON

Location: Toronto, ON | Company: Walmart

Walmart Canada is looking for a General Merchandise Associate to join their team at the Toronto store located at 3757 Keele Street. If you enjoy connecting with people, keeping shelves stocked, and being part of a team that helps Canadians save money and live better, this could be the perfect opportunity for you. It’s a role that puts you right at the heart of the community — where every shift matters.

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Day-to-day, you’ll be on the salesfloor helping customers find what they need, maintaining a well-organized general merchandise area, and ensuring the store looks its best for every shopper. From stocking shelves to resolving customer concerns, you’ll be the friendly, reliable presence that keeps things running smoothly.

About the Role: General Merchandise Associate

As a General Merchandise Associate at Walmart Canada, your primary focus is delivering exceptional customer service while maintaining the appearance and organization of your assigned salesfloor area. You’ll greet customers warmly, promote products and services, assist shoppers in locating merchandise, and help them make purchasing decisions. You’ll also work recovery merchandise, assist with front-end coverage, and collaborate with fellow associates to ensure the floor is always properly staffed and looking great.

This role also carries an important responsibility around workplace safety. You’ll contribute to a clean, hazard-free environment by following Walmart’s company policies and procedures, completing safety sweep logs, and ensuring all displays and fixtures are secure. Teamwork and clear communication with your colleagues are key to keeping the store running at its best.

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Benefits and Salary

The minimum rate of pay for this position starts at $17.75 per hour, with the final rate determined based on relevant experience. Walmart Canada offers a solid range of benefits including comprehensive benefits coverage, life insurance, paid time off, a store associate discount, stock options, deferred profit sharing, access to the Live Better U education program, and support through EQ Health. Please note that some benefits are based on hours worked or employment status (full-time or part-time).

Job Details

📌 Job Type: Regular/Permanent

🏢 Company: Walmart Canada

📍 Location: 3757 Keele St, Toronto, ON M3J 1N4

🆔 Requisition ID: R-2436240

🗓️ Date Posted: March 4, 2026

⏱️ Schedule: Morning, afternoons, evenings, nights

💰 Pay: Starting from $17.75/hour (based on experience)

Responsibilities

Working as a General Merchandise Associate at Walmart Canada means no two shifts are exactly the same. You’ll balance customer-facing interactions with behind-the-scenes stocking and merchandising tasks, making sure both the customer experience and the salesfloor are consistently top-notch. Here’s a closer look at what you’ll be doing:

  • Greet and assist customers in a polite, friendly manner — helping them locate merchandise, promoting products and services, and supporting their purchase decisions
  • Resolve customer issues and refer concerns to the appropriate team members when needed
  • Cover and zone assigned salesfloor areas to keep merchandise organized and easy to find
  • Stock merchandise, downstock as applicable, apply product protection where required, and set and complete modulars including flex modulars and new shelf caps
  • Move feature merchandise to its modular home and work recovery merchandise from the Customer Service desk and other store areas
  • Assist with Front End coverage as needed to keep customer flow moving efficiently
  • Communicate with fellow associates to ensure proper floor coverage is maintained throughout every shift
  • Maintain a safe, clean work environment by following company policies, completing safety sweep logs, and ensuring displays and fixtures remain secure

Requirements / Skills

Walmart Canada is looking for someone who brings a positive attitude and a genuine desire to help others. Whether you’re new to retail or come with experience, what matters most is your willingness to be a team player, stay flexible across different shifts, and bring energy and friendliness to every interaction. The ideal candidate is adaptable, communicative, and takes pride in keeping things organized and running smoothly.

  • Flexibility to work a variety of shifts including mornings, afternoons, evenings, and nights
  • Strong communication skills to work effectively with customers and fellow associates
  • Customer service mindset — helpful, approachable, and solutions-oriented
  • Team player attitude with the ability to coordinate with others for floor coverage
  • Attention to detail when zoning, stocking, and setting merchandise displays
  • Commitment to safety and adherence to Walmart’s company policies and procedures

How to Apply

Ready to join one of Canada’s most recognized retailers? Click the button below to apply directly through the official Walmart Canada careers portal. If you’re already a Walmart associate, log in to your Workday account and use the Find Jobs report to submit your application. Don’t miss your chance to be part of a team that’s making a real difference in communities across Canada.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This General Merchandise Associate role at Walmart Canada in Toronto is perfect for candidates who excel in customer service, teamwork, and retail merchandising. On your resume, emphasize any experience with stocking shelves, assisting customers, or working in a retail environment, your attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in grocery, retail, or a customer-facing role, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, general merchandise, and salesfloor coverage that appear in the posting. Quantify your achievements where possible (e.g., “maintained organized displays across a 2,000 sq ft floor section” or “assisted 60+ customers daily”). Write a brief cover letter expressing your genuine interest in Walmart Canada and why you’re excited about this opportunity in Toronto. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Walmart Canada‘s values, recent initiatives, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and teamwork skills. Common questions may include scenarios about handling difficult customers, staying organized during busy shifts, and collaborating with teammates. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.