Food Service Supervisor – Tim Hortons – London, ON
Location: London, ON | Company: Tim Hortons
Join the dynamic team at Tim Hortons as a Food Service Supervisor in the vibrant city of London, ON. This role is perfect for those who thrive in a fast-paced environment and have a passion for customer service and team leadership.
As a Food Service Supervisor, you’ll oversee daily operations and ensure that every guest receives an exceptional experience. You’ll play a key role in managing team members, maintaining product quality, and ensuring a clean and welcoming environment.
About the Role: Food Service Supervisor
Your main duties will include supervising team member activities, scheduling staff, and providing ongoing direction to ensure operational standards are met. You’ll lead by example, treating each team member and guest with respect, and assist in recruitment and retention strategies.
Compliance with safety and sanitation procedures is crucial. You’ll also be responsible for training staff, ensuring work schedules are met, and maintaining optimal service levels through effective floor leadership.
Benefits and Salary
Working at Tim Hortons offers a flexible and fun work environment where you can grow and develop. While specific salary details aren’t provided, the role offers the chance to be part of a supportive team that values its members.
Job Details
📌 Job Type: Full-Time
🏢 Company: Tim Hortons
📍 Location: 685 Richmond Street, London, ON
🗓️ Date Posted: 2026-02-11
Responsibilities
Your day-to-day work will involve supervising and coordinating team activities, ensuring high standards of service and cleanliness. These responsibilities are crucial for maintaining the reputation of Tim Hortons as a place where guests feel welcomed and valued.
- Supervise team member activities to ensure operational standards are met
- Schedule staff and assign duties with ongoing direction
- Lead by example, demonstrating respect for team members and guests
- Ensure compliance with safety and sanitation procedures
- Maintain optimal service levels through effective floor leadership
Requirements / Skills
The ideal candidate will have previous supervisory experience in the fast food services industry. You’ll thrive in this role if you are a natural leader who values respect and teamwork.
- Previous supervisory experience in fast food services (minimum 1 year)
- Effective leadership skills to inspire and manage a team
- Strong communication skills for engaging with team members and guests
- Commitment to maintaining high standards of cleanliness and service
How to Apply
Interested candidates are encouraged to apply through the official job posting link provided below. Join the Tim Hortons team and make a difference every day.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Food Service Supervisor role at Tim Hortons in London is perfect for candidates who excel in leadership, communication, and team management. On your resume, emphasize any experience with supervisory roles, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in fast food services, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like supervisory experience, team leadership, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “improved team efficiency by 20%” or “trained 10+ new employees”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re excited about this opportunity in London. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘ values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership skills. Common questions may include scenarios about customer service, teamwork, handling pressure. Dress appropriately for a food service environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.