Food Service Supervisor – Tim Hortons – Edmonton, AB
Location: Edmonton, AB | Company: Tim Hortons
Join the vibrant team at Tim Hortons as a Food Service Supervisor in the bustling city of Edmonton, AB. This is a fantastic opportunity to be part of one of Canada’s most beloved national chains, where you’ll lead a team to deliver exceptional service across dine-in, drive-thru, take-out, and delivery experiences.
As a Food Service Supervisor, you will have the chance to showcase your leadership skills and contribute to a dynamic work environment. If you have previous experience with Tim Hortons, you’ll be rewarded with a premium.
About the Role: Food Service Supervisor
As a Food Service Supervisor, you will be responsible for guiding your team to meet shift objectives and maintain high food standards. Your role will involve handling guest complaints and ensuring compliance with company policies, all while fostering a positive team environment.
Compliance and teamwork are crucial in this role. You’ll ensure that all operations align with company policies, and your ability to work well within a team will be key to your success.
Benefits and Salary
Enjoy competitive wages, comprehensive training, and optional benefits. Tim Hortons offers a great team environment, performance incentives, scholarship opportunities, and team events to celebrate successes.
Job Details
📌 Job Type: Full-Time
🏢 Company: Tim Hortons
📍 Location: 10519 82Nd Ave Nw, Edmonton, AB
🗓️ Date Posted: 2026-01-21
Responsibilities
In this role, you’ll be at the heart of operations, ensuring that every guest has a memorable experience. Your responsibilities play a crucial role in maintaining the high standards that Tim Hortons is known for.
- Lead a team to achieve regular shift objectives
- Guide subordinates on food standards and company policies
- Handle guest complaints with professionalism
- Showcase urgency and ownership in all tasks
- Foster a positive, team-oriented environment
Requirements / Skills
The ideal candidate will thrive in a fast-paced environment and possess strong leadership qualities. A willingness to take initiative and a “can-do” attitude are highly valued.
- Leadership ability to inspire and manage a team
- Customer service skills to ensure guest satisfaction
- Ability to work effectively within a team
- Experience in a similar role is an asset
- Proactive and results-oriented mindset
How to Apply
If you’re ready to make a difference at Tim Hortons, apply through the official job posting link.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Food Service Supervisor role at Tim Hortons in Edmonton is perfect for candidates who excel in leadership, customer service, and teamwork. On your resume, emphasize any experience with fast-paced environments, attention to detail, and your ability to work in a team-oriented setting. If you’ve previously worked in food service or retail, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like leadership, customer service, and teamwork that appear in the posting. Quantify your achievements where possible (e.g., “increased team efficiency by 20%” or “resolved 95% of customer complaints”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re excited about this opportunity in Edmonton. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership skills. Common questions may include scenarios about customer service, teamwork, handling pressure. Dress appropriately for a food service environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.