Food Service Supervisor – Tim Hortons – Edmonton, AB
Location: Edmonton, AB | Company: Tim Hortons
Join the team at Tim Hortons as a Food Service Supervisor in vibrant Edmonton, AB. This role offers a chance to work with one of Canada’s most beloved brands, where you’ll lead a team to deliver exceptional guest experiences across dine-in, drive-thru, take-out, and delivery services.
As a Food Service Supervisor, you’ll play a pivotal role in maintaining the highest service standards. This position is ideal for those passionate about leadership and customer service, offering a dynamic and engaging work environment.
About the Role: Food Service Supervisor
In this role, you’ll be responsible for guiding your team to achieve regular shift objectives and ensuring compliance with food standards and company policies. You’ll handle guest complaints with a proactive approach and demonstrate a strong sense of urgency and ownership.
Compliance with safety protocols and fostering a teamwork environment is crucial. You’ll be expected to lead by example, showcasing a “can-do” attitude and willingness to support your team.
Benefits and Salary
Working at Tim Hortons offers competitive wages, comprehensive training, and the potential for optional benefits. You’ll also enjoy a great team environment with performance incentives, scholarship opportunities, and team events and celebrations.
Job Details
📌 Job Type: Full-Time
🏢 Company: Tim Hortons
📍 Location: Edmonton, AB
🗓️ Date Posted: 2026-02-05
Responsibilities
As a Food Service Supervisor, your daily responsibilities will ensure smooth operations and customer satisfaction. Your leadership will be vital in maintaining Tim Hortons’ reputation for excellent service.
- Lead and motivate your team to achieve service excellence
- Ensure compliance with food safety and company policies
- Handle guest complaints efficiently and professionally
- Guide team members on company standards
- Foster a positive and collaborative team environment
Requirements / Skills
The ideal candidate will thrive in a fast-paced environment, demonstrating strong leadership and communication skills. Tim Hortons values a proactive and customer-oriented approach.
- Previous Supervising Experience to lead and manage teams effectively
- Great customer service skills to enhance guest experiences
- Leadership ability to inspire and guide team members
- Can-Do attitude with a willingness to take initiative
- Teamwork skills to collaborate effectively with colleagues
How to Apply
Ready to become part of the Tim Hortons family? Apply through the official job posting link provided below.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Food Service Supervisor role at Tim Hortons in Edmonton is perfect for candidates who excel in leadership, customer service, and teamwork. On your resume, emphasize any experience with supervising, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in food service, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like leadership, customer service, and teamwork that appear in the posting. Quantify your achievements where possible (e.g., “handled guest complaints efficiently” or “led a team of 10”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re excited about this opportunity in Edmonton. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘ values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership skills. Common questions may include scenarios about customer service, teamwork, handling pressure. Dress appropriately for a food service environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.