Food Service Supervisor – Tim Hortons – Edmonton, AB
Location: Edmonton, AB | Company: Tim Hortons
Join the team at Tim Hortons in Edmonton, AB as a Food Service Supervisor. This is your chance to be part of a beloved Canadian brand, leading a team to deliver exceptional service experiences across dine-in, drive-thru, take-out, and delivery.
As a key player, you’ll lead a team to maintain our high service standards, ensuring every guest leaves satisfied. This role offers a unique opportunity for those looking to secure their PR in Canada.
About the Role: Food Service Supervisor
As a Food Service Supervisor, your main duties include leading a larger team to achieve regular shift objectives and guiding subordinates on food standards and company policies. You will handle guest complaints and ensure a seamless service experience.
Working at Tim Hortons means being part of a team that values safety and teamwork. Your role will be crucial in maintaining compliance with company standards and fostering a collaborative environment.
Benefits and Salary
Enjoy competitive wages and a host of benefits including training and experience, optional benefits, team-based performance incentives, scholarship opportunities, and team events and celebrations. Previous Tim Hortons experience will earn a premium for trained applicants.
Job Details
📌 Job Type: Full-Time
🏢 Company: Tim Hortons
📍 Location: Unit #240 – 10111 104 Avenue, Edmonton, AB T5J 0J4
🆔 Requisition ID: Not available
🗓️ Date Posted: 2026-01-21
⏱️ Schedule: Shifts available
Responsibilities
As a Food Service Supervisor, you’ll play a vital role in maintaining the high standards that make Tim Hortons a beloved brand. Your leadership will ensure that every guest experience is positive, and your ability to handle guest complaints will keep operations running smoothly.
- Lead a team to achieve regular shift objectives
- Guide subordinates on food standards and company policies
- Handle guest complaints effectively
- Showcase urgency and ownership in daily tasks
- Maintain a positive team environment and foster collaboration
Requirements / Skills
The ideal candidate brings a positive attitude and a passion for customer service. Whether you have previous Tim Hortons experience or are eager to learn, Tim Hortons provides the training and support you need to thrive.
- Great customer service skills are essential
- Leadership ability with a willingness to lead a team
- Ability to handle guest complaints with professionalism
- Strong teamwork skills and a can-do attitude
How to Apply
Ready to take the next step? Apply through the official posting to join the Tim Hortons team in Edmonton.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Food Service Supervisor role at Tim Hortons in Edmonton is perfect for candidates who excel in customer service, leadership, and teamwork. On your resume, emphasize any experience with food service, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in quick service restaurants, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, leadership, and teamwork that appear in the posting. Quantify your achievements where possible (e.g., “maintained 98% accuracy in inventory counts” or “served 50+ customers daily”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re excited about this opportunity in Edmonton. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your relevant skills. Common questions may include scenarios about customer service, teamwork, handling pressure. Dress appropriately for a food service environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.