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Electronics/Majors Sales Assistant – Costco – Ottawa, ON

Location: Ottawa, ON | Company: Costco Wholesale

Costco’s Ottawa location at 1405 Blair Place is looking for an Electronics/Majors Sales Assistant to join their sales floor team. If you have a genuine interest in consumer electronics and major appliances and enjoy helping people make informed purchasing decisions, this role puts you right in the middle of one of the most dynamic departments in the warehouse.

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Day to day, you’ll be working directly with members on the floor — answering questions, demonstrating products, and keeping the department looking sharp. It’s a hands-on role that blends customer service, product knowledge, and general merchandising responsibilities in a busy retail environment.

About the Role: Electronics/Majors Sales Assistant

As an Electronics/Majors Sales Assistant, your primary focus is providing exceptional service to Costco members browsing the major appliances, jewellery, and electronics sections of the warehouse. You’ll explain product features, demonstrate how items work, and help members load purchases onto their carts. Staying current with technology trends is part of the job — you’ll read industry publications and product reviews to sharpen your expertise.

Beyond member interactions, you’ll play an active role in keeping the department organized and well-stocked. This includes merchandising, setting up and maintaining product displays, managing security lock-up for high-value items, and coordinating with the Area Manager on pricing, promotions, and inventory status. Teamwork and attention to detail are key parts of succeeding in this position.

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Benefits and Salary

This position offers a pay rate of $20.00 per hour. Costco is well known for offering competitive compensation and a range of employee benefits. As a Costco team member, you can expect access to a benefits package that reflects the company’s commitment to its workforce, though specific details are best confirmed during the hiring process.

Job Details

📌 Job Type: Hourly

🏢 Company: Costco

📍 Location: 1405 Blair Place, Ottawa, ON K1J 1A5

💰 Pay: $20.00/hour

Responsibilities

Working in the electronics and major appliances department means your responsibilities span both customer-facing service and behind-the-scenes department upkeep. You’ll need to be equally comfortable engaging members on the floor and managing product displays, stock levels, and security. Here’s a breakdown of what the role involves:

  • Assist members with questions about electronics, major appliances, and jewellery, demonstrating product features and explaining specifications
  • Load purchases onto member carts and ensure a smooth, positive shopping experience throughout
  • Stay current on product knowledge by reading industry magazines, product reviews, and testing merchandise firsthand
  • Communicate with the Area Manager regarding merchandise quantities, pricing, delivery schedules, and promotional activities
  • Maintain displays by setting up, cleaning, aligning, and facing products to merchandising standards
  • Process member returns, check product condition, and ensure accurate signage and price marking throughout the department
  • Stock merchandise by reviewing forklift driver lists and participating in merchandise moves
  • Manage security lock-up for high-value items and keep the sales floor and lock-up area clear of debris
  • Support other areas of the warehouse as needed

Requirements / Skills

Costco is looking for candidates who are product-savvy, member-focused, and comfortable working in a fast-moving retail warehouse environment. Prior sales experience is a definite asset and will be given preference during the hiring process. The ideal candidate is someone who takes pride in product knowledge and genuinely enjoys helping customers find what they need.

  • High School Diploma or GED is preferred
  • Sales experience is an asset — candidates with a sales background will be prioritized
  • Must pass Costco’s PC/Electronics knowledge test as part of the hiring process
  • Strong communication skills to interact effectively with members and the Area Manager
  • Ability to work in a physical environment, including stocking shelves and assisting with merchandise moves
  • French language ability (oral and written) is required for applicants applying to Quebec locations

How to Apply

To apply, use the official link below to submit your application directly through Costco’s hiring portal. Make sure your resume is up to date and reflects any relevant sales or electronics experience before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Electronics/Majors Sales Assistant role at Costco in Ottawa is perfect for candidates who excel in sales and customer service, product knowledge, and merchandising. On your resume, emphasize any experience with electronics retail, appliance sales, or consumer technology, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in electronics or major appliance retail, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like electronics sales, member service, and product demonstration that appear in the posting. Quantify your achievements where possible (e.g., “consistently met sales targets in electronics department” or “assisted 40+ customers daily with product selection”). Write a brief cover letter expressing your genuine interest in Costco and why you’re excited about this opportunity in Ottawa. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Costco‘s values, employee culture, and the types of electronics and appliances they carry beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your sales ability and product knowledge. Common questions may include scenarios about handling customer questions about technical products, upselling, or dealing with returns. Dress appropriately for a retail warehouse environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.