Data Systems Agent – FedEx – Gloucester, ON

FedEx Canada is looking for a detail-oriented Data Systems Agent to join their team at their Gloucester, Ontario location. If you’re someone who takes pride in accuracy, works efficiently under time pressures, and enjoys keeping operations running smoothly behind the scenes, this full-time, permanent role with one of the world’s most recognized logistics companies could be a strong fit.

This is an office-based, data-entry and document management position where your day-to-day work directly supports customs processing, archival documentation, and financial accuracy. You’ll be working with internal systems and contributing to the reliability of FedEx’s Canadian operations.

About the Role: Data Systems Agent

As a Data Systems Agent, your primary focus will be the accurate entry of shipment and operational data into computerized systems. You’ll handle airbill sorting, splitting, batching, and imaging for both customs compliance and archiving purposes. Beyond data entry, you’ll maintain organized files, gather and research information to generate reports, and ensure the timely collection and deposit of operational payments from customers.

Attention to detail and strong time management are essential in this role. You’ll be expected to keep pace with high volumes of information while maintaining accuracy, and you’ll need to be comfortable working with PC-based Windows environments and adapting to varying shift schedules based on operational needs.

Benefits and Salary

FedEx Canada offers employees a working environment that values inclusivity and equal opportunity. While specific compensation details have not been listed for this posting, FedEx is known for providing competitive pay and a range of employee benefits. More details on compensation will be shared during the hiring process.

Responsibilities

The Data Systems Agent role sits at the intersection of data management, customs documentation, and financial operations. Every task you complete feeds into the accuracy and efficiency of FedEx’s logistics network, making attention to detail and consistency critical from day one.

• Accurately enter shipment and operational data into FedEx’s computerized systems
• Sort, split, batch, and image airbills and relevant documents for customs compliance and archival purposes
• Maintain organized files to ensure records are accessible and up to date
• Gather and research data to generate accurate operational reports
• Collect and deposit operational payments from customers in an accurate and timely manner
• Work across multiple systems including MS Office and potentially VISA, COSMOS, Genesis, and Famis
• Complete mandatory training and maintain any required annual accreditations
• Adapt to varying shifts based on business and operational needs

Requirements / Skills

The ideal candidate for this Data Systems Agent position is someone organized, reliable, and comfortable working with data and documentation systems. FedEx values candidates who bring both technical aptitude and a professional approach to communication and time management.

• High school diploma or educational equivalent required
• Typing speed of at least 25 WPM to keep up with data entry demands
• Basic proficiency in MS Office (Excel and Word) is required
• Knowledge of VISA, COSMOS, Genesis, or Famis is considered an asset
• Strong time management and organizational skills to handle high volumes accurately
• Good written and verbal communication skills for internal and customer-facing interactions
• Ability to operate in a PC Windows environment and complete recurrence training
• Note: this posting is open to PPT DSAs at YOW — local post only

How to Apply

To apply for this position, use the official link below before the end of day on April 16, 2026. Make sure your resume is current and reflects your relevant experience before submitting.

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