Data Center Technician – Amazon Canada – Pointe-Claire, QC
Location: Montreal, QC | Company: Amazon
Amazon Web Services (AWS) is rapidly expanding and is looking for a Data Center Technician to join its growing team in Pointe-Claire, QC. This role is pivotal in ensuring the availability and reliability of our data center operations, meeting or surpassing service level agreements. If you’re passionate about technology and want to be at the forefront of cloud innovation, this opportunity is for you.
As a Data Center Technician, you’ll be responsible for diagnosing and repairing hardware and network issues. The role requires autonomy and teamwork, with a focus on prioritizing tasks, effective communication, and quick response times. You’ll also be involved in equipment installation, documentation, and problem-solving within our 24/7 operational environment.
About the Role: Data Center Technician
In this role, you’ll handle computer hardware and network diagnostics, ensuring systems are running smoothly. You’ll participate in an on-call rotation, so flexibility is key. Your day-to-day tasks will include installing equipment, producing documentation, and providing innovative solutions to complex problems.
Compliance with safety standards and teamwork are critical. You’ll need to work independently and as part of a team, with a strong focus on organizational skills and effective communication. The ability to respond quickly to issues is essential.
Benefits and Salary
Working at Amazon comes with a range of benefits, including continuous training, career advancement opportunities, and a supportive work-life balance. AWS values diversity and inclusion, offering a dynamic work environment where you can grow professionally.
Job Details
🏢 Company: Amazon Data Services Canada, Inc.
📍 Location: Pointe-Claire, QC
🆔 Requisition ID: 3175066
⏱️ Schedule: 24/7 environment with on-call rotation
Responsibilities
As a Data Center Technician, your daily tasks will be crucial in maintaining the integrity and efficiency of our operations. Your work ensures that our data centers run smoothly and meet the needs of our clients.
- Provide onsite coverage in shifts and participate in on-call rotations
- Respond to high-severity events within SLAs
- Participate in power and cooling events at the data center
- Perform break-fix tasks on servers and network devices
- Troubleshoot network connections
- Coordinate with various data center teams and third-party vendors
- Seek improvements in processes and systems
- Contribute to team development and mentorship
Requirements / Skills
The ideal candidate is someone who thrives in a fast-paced environment and values teamwork, innovation, and continuous learning. AWS looks for individuals who are proactive and detail-oriented.
- 1+ years of experience in computer hardware troubleshooting and repair
- 1+ years of network and operating system support experience
- Bilingual in French and English due to global interaction requirements
- High school diploma or equivalent
- Experience in data center environments is a plus
- Knowledge of Linux or similar operating systems
- Understanding of network design and troubleshooting
- Proficiency in scripting languages is desirable
How to Apply
Interested candidates are encouraged to apply through the official Amazon job portal. Make sure your resume highlights your relevant experience and skills.
Share This Opportunity
Know someone who might be interested? Share this job posting and help them join Amazon Data Services Canada, Inc. in Pointe-Claire.
Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Data Center Technician role at Amazon Data Services Canada, Inc. in Pointe-Claire is perfect for candidates who excel in hardware troubleshooting, network support, and bilingual communication. On your resume, emphasize any experience with data centers, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in IT support, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like hardware repair, network troubleshooting, and team collaboration that appear in the posting. Quantify your achievements where possible (e.g., “resolved 95% of network issues independently”). Write a brief cover letter expressing your genuine interest in Amazon and why you’re excited about this opportunity in Pointe-Claire. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Amazon‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your technical skills. Common questions may include scenarios about problem-solving, teamwork, handling pressure. Dress appropriately for a technology environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.
