Customer Service Specialist – Warehouse – Hillebrand Gori Canada – Delta, BC
Location: Vancouver, BC | Company: DHL Jobs
Join Hillebrand Gori Canada Inc. as a Customer Service Specialist – Warehouse in vibrant Delta, British Columbia. This role is a fantastic opportunity to engage in dynamic logistics processes and support the sales team, all while delivering top-notch service in the supply chain sector.
Your day-to-day will involve developing and administering customer operations plans, ensuring efficient logistics processes, and supporting the sales team. You’ll be at the heart of operations, using multimodal transportation methods to meet business strategies and guidelines.
About the Role: Customer Service Specialist – Warehouse
As a Customer Service Specialist, your main duties will include supporting the administration of customer operations plans, processing and updating orders, and executing shipping, pricing, and invoice verifications. You’ll also generate and distribute customer reports.
You’ll ensure compliance with operating standards, collaborate with various teams to resolve issues, and maintain superior customer service. Identifying and resolving recurring issues will be key, along with providing functional guidance to less experienced colleagues.
Benefits and Salary
Enjoy a competitive hourly wage ranging from $22 to $24. Hillebrand Gori Canada Inc. values its employees and offers a supportive work environment aimed at professional growth.
Job Details
📌 Job Type: Full-time, Permanent
🏢 Company: Hillebrand Gori Canada Inc.
📍 Location: Delta, British Columbia
⏱️ Schedule: 37.5 hours per week
💰 Pay: $22-24/hr
🗓️ Date Posted: 2026-02-07
Responsibilities
In this role, you’ll be actively engaged in managing logistics processes and maintaining customer satisfaction. Your responsibilities will be crucial in ensuring efficient operations and supporting the sales team.
- Support the administration of customer operations plans to enhance logistics processes
- Receive and update orders, ensuring accuracy and timeliness
- Execute shipping, pricing, and invoice verifications
- Collaborate with teams to resolve issues and maintain service quality
- Identify and resolve recurring issues, suggesting improvements
- Record and manage data in computerized systems
- Provide guidance and training to less experienced staff
Requirements / Skills
The ideal candidate will thrive in a fast-paced environment, bringing a keen eye for detail and excellent communication skills. A proactive approach and the ability to multitask are valued.
- Bachelor’s degree preferred, with a focus on logistics or related fields
- 3+ years of experience in shipping/logistics/transportation
- Attention to detail for maintaining accurate records and reports
- Proficiency in Microsoft Office products, including Excel and Outlook
- Ability to multitask and prioritize tasks effectively
- Experience with transportation management systems preferred
How to Apply
Ready to take the next step in your career? Apply through the official posting link below to join Hillebrand Gori Canada Inc. in Delta.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Customer Service Specialist – Warehouse role at Hillebrand Gori Canada Inc. in Delta is perfect for candidates who excel in logistics management, customer service, and data accuracy. On your resume, emphasize any experience with transportation management systems, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in logistics or supply chain management, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like logistics management, customer service, and data accuracy that appear in the posting. Quantify your achievements where possible (e.g., “managed logistics for 100+ shipments weekly” or “resolved customer inquiries with 95% satisfaction”). Write a brief cover letter expressing your genuine interest in Hillebrand Gori Canada Inc. and why you’re excited about this opportunity in Delta. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Hillebrand Gori Canada Inc.‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your logistics management skills. Common questions may include scenarios about customer service, teamwork, handling pressure. Dress appropriately for a logistics environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.