Customer Rep-Station – FedEx – London, ON
Location: London, ON | Company: Fedex
Join Federal Express Corporation Canada as a Customer Rep-Station in London, Ontario. This role is perfect for those who enjoy providing exceptional customer service and thrive in a fast-paced environment.
As a Customer Rep-Station, you’ll be at the forefront of customer interactions, offering accurate information and assistance. This position is key to ensuring efficient operations and promoting sales. If you have a knack for problem-solving and enjoy working with people, this could be the perfect fit for you.
About the Role: Customer Rep-Station
As a Customer Rep-Station, your main duties include providing accurate information and assistance to customers, performing administrative tasks, and promoting continued sales. You’ll be responsible for generating potential incremental revenue and ensuring efficient operations.
You’ll need to comply with all safety regulations and work collaboratively with your team. The ability to handle stress and adapt to a changing work environment is crucial for success in this role.
Benefits and Salary
While the salary details are not explicitly stated, you can expect a supportive work environment that values diversity and inclusion. FedEx offers opportunities for growth and development, making it a great place to advance your career.
Job Details
📌 Job Type: Part Time
🏢 Company: Federal Express Corporation Canada
📍 Location: London, ON
🆔 Requisition ID: P25-315982-1
⏱️ Schedule: Wednesday and Friday 1500 to 1900, Saturday 0900 to 1800, Sunday 0830 to 1200
Responsibilities
In this role, your day-to-day tasks will include interacting with customers to provide information and assistance, performing necessary administrative duties, and promoting sales. These responsibilities are crucial to maintaining efficient operations and ensuring customer satisfaction.
- Provide accurate information and assistance to customers
- Perform administrative duties for efficient operations
- Promote continued sales and generate potential incremental revenue
- Ensure compliance with all safety regulations
- Collaborate with team members to achieve common goals
Requirements / Skills
The ideal candidate for this role will have strong interpersonal and communication skills, along with the ability to handle stress and work in a dynamic environment. A high school diploma is required, with a college diploma preferred. Knowledge of Canadian Customs regulations and FedEx products is beneficial.
- High school diploma or equivalent, college diploma preferred
- Knowledge of Canadian Customs regulations is an asset
- Strong interpersonal and communication skills for effective customer interaction
- Ability to handle stress and work in a fast-paced environment
- Proficiency in PC Windows environment for administrative tasks
How to Apply
Interested candidates are encouraged to apply through the official FedEx Careers page. Ensure your application is complete and up-to-date.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Customer Rep-Station role at Federal Express Corporation Canada in London is perfect for candidates who excel in customer service, problem-solving, and communication. On your resume, emphasize any experience with administrative tasks, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in customer service or facility operations, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, administrative duties, and sales promotion that appear in the posting. Quantify your achievements where possible (e.g., “handled 100+ customer interactions daily” or “increased sales by 10%”). Write a brief cover letter expressing your genuine interest in Federal Express Corporation Canada and why you’re excited about this opportunity in London. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Federal Express Corporation Canada‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service skills. Common questions may include scenarios about handling customer complaints, teamwork, and adaptability. Dress appropriately for a corporate environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.