Courier (Driver) – FedEx Canada – Quebec, QC
Location: Quebec City, QC | Company: Fedex
The Courier (Driver) role with Federal Express Corporation Canada in Quebec, QC is a full-time position focused on providing courteous and efficient pick-up and delivery of packages on an assigned route. Based out of 5205 Rue Rideau, Quebec, QC (G2E 5H5), you help keep shipments moving while delivering a strong customer experience on every stop.
This is an interview position where you will check shipments for conformance to Federal Express Canada features of service and provide related customer service functions. The role is ideal for candidates who are organized, customer-focused and comfortable working in a fast-paced, high-pressure environment with the flexibility to support different schedules and holidays based on business needs.
About the role: Courier (Driver)
As a Courier (Driver), you complete daily pick-up and delivery responsibilities along an assigned route, ensuring packages are handled properly and delivered efficiently. You verify that all shipments meet features of service requirements and provide customer-facing support that reflects FedEx standards for professionalism, accuracy and service.
This role includes physical package handling and route execution, along with the ability to stay focused under pressure. You are expected to meet minimum standards on required driver assessments and training, work safely, and maintain performance in changing conditions. A strong focus on time management, organization and excellent customer service is essential for success in day-to-day operations.
Benefits and Salary
The posting does not list a pay range, but this full-time Courier (Driver) position offers the opportunity to build a long-term career in last-mile delivery with a major Canadian employer. It is a strong fit for candidates who want steady, customer-facing work, enjoy being on the road, and can consistently meet FedEx standards for service, safety, accuracy and professionalism. FedEx also emphasizes an inclusive workplace through its Taking Care of Each Other commitment and welcomes applications from diverse communities.
Job Details
📌 Job Type: Full-Time Courier (Driver) – Regular
📍 Location: 5205 Rue Rideau, Quebec, QC G2E 5H5, Canada
🚚 Category: Driver – On-site (Remote: No)
Requirements / Skills
To be considered for the Courier (Driver) role, candidates should meet these required knowledge, skills and abilities:
- High school diploma / educational equivalent.
- Valid driver’s licence with a good driving record (candidates for driving roles require a driver’s abstract and are assessed through interviews and driver competency assessments).
- Ability to lift 70 lbs and manoeuvre packages up to 150 lbs with appropriate equipment.
- One (1) year of customer-oriented business experience is preferred.
- Ability to achieve the minimum threshold on mandatory pre-placement driver assessment training.
- Some knowledge of Federal Express Canada operations and Canadian Customs regulations is an asset.
- Good interpersonal and communication skills with a strong customer-first approach.
- Good time management and organizational skills to manage an assigned route effectively.
- Excellent customer service skills and the ability to represent FedEx professionally.
- Ability to multitask, handle stress and perform in a highly pressured environment.
- Willingness to be flexible and work different schedules and holidays based on business needs.
- If residing in Quebec, bilingualism (French and English) is required by the posting’s general conditions.
- Ability to operate in a PC Windows environment and complete required training and annual accreditations where applicable.
How to Apply
If you are ready to deliver a strong customer experience and meet the driving and physical requirements, you can apply directly online through the FedEx careers portal. Use the Courier (Driver) posting for Quebec City and submit your application with an up-to-date resume so the recruitment team can review your qualifications.
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Job Summary & Tips for Applying
When applying for the Courier (Driver) role, tailor your resume to show strong customer service and a consistent track record of reliability. Highlight experience where you provided courteous, efficient service, followed route plans or schedules, and handled customer questions professionally. If you have worked in delivery, transportation, retail service, or any role that required constant interaction with customers, make that clear with short, measurable examples.
Because FedEx assesses candidates for driving roles using a driver’s abstract, interviews and potential driver competency assessments, it helps to emphasize safe driving habits, knowledge of road rules and your ability to work calmly under pressure. Mention that you can lift and manoeuvre packages safely (up to 70 lbs, and up to 150 lbs with equipment) and that you can meet required pre-placement driver assessment training and ongoing recurrency training. If you have any familiarity with Canadian Customs regulations or similar compliance-focused work, include it as an asset.
Finally, reinforce your time management and organizational skills, since success on an assigned route depends on staying efficient, accurate and customer-focused throughout the day. If you are available for flexible schedules and holidays, state that clearly. A short cover note emphasizing your professionalism, attention to detail, and willingness to maintain FedEx standards for features of service can help your application stand out in a competitive hiring process.