Coordinator, Logistics – Dollarama – Lachine, QC
Location: Montreal, QC | Company: Dollarama
Join Dollarama as a Coordinator, Logistics in Lachine, QC. Reporting to the Outbound Logistics Manager, you will help ensure goods are delivered to stores safely, efficiently, and on time, following company procedures and supporting stakeholders across transport, warehouses, and stores.
This role is ideal for detail-oriented professionals with planning, coordination, and communication skills. You will track shipments, manage delivery exceptions, and provide front-line support to supervisors and operations managers in a fast-paced, high-volume environment.
About the Role: Coordinator, Logistics
As a Coordinator, Logistics, you will coordinate delivery and pickup operations, track store-bound merchandise, and handle special requests such as weekend or after-hours deliveries and inter-store transfers. You’ll also manage delivery changes and exceptions (e.g., pallet refusals, missing or damaged pallets, direct store deliveries) while keeping stores informed.
You will communicate with transport companies, district and store managers, and regional warehouses, share plans for holiday and winter schedules, review shipping issues, and escalate as needed. The role includes modifying load plans, arranging tailgate deliveries or pallet jack requests, and completing payments, invoicing updates, and reporting (accumulations, load plans, regional inventory tracking, unconfirmed EDI), plus other related tasks.
Benefits and Salary
The posting focuses on responsibilities and requirements; compensation and benefits are not specified. Candidates can expect a role with high operational impact, cross-functional collaboration, and exposure to store operations, transportation, and warehouse partners.
Job Details
📌 Job Type: Coordinator, Logistics
🏢 Company: Dollarama
📍 Location: Lachine, QC, Canada
Requirements / Skills
- College diploma in a pertinent field or equivalent.
- 1–2 years of related experience (customer service or similar).
- Able to work under pressure in a fast-paced, high-volume environment; detail-oriented with strong planning and organizational skills.
- Excellent communication and interpersonal skills; stakeholder coordination (stores, carriers, managers).
- Good computer skills, especially Excel; SAP is an asset.
- Retail industry experience is a definite asset.
How to Apply
If you excel at logistics coordination, stakeholder communication, and real-time problem solving, apply now to join Dollarama in Lachine and help keep store deliveries running smoothly.
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Job Summary & Tips for Applying
Tailor your resume: Highlight shipment tracking, exception handling (damages, refusals, late deliveries), and cross-functional communication with carriers, warehouses, and stores. Showcase Excel proficiency and any SAP/EDI exposure.
Interview focus: Prepare examples of coordinating special deliveries (weekends/after hours), modifying load plans, and managing holiday/winter contingency schedules. Quantify results (on-time %, reduced exceptions).
Stand out: Emphasize being detail-oriented under pressure, your reporting cadence (accumulation, inventory tracking), and how you escalate issues while keeping stakeholders aligned and stores supplied.