Assistant Team Leader – Dollarama – Montreal, QC

Dollarama is hiring an Assistant Team Leader (full-time and part-time opportunities). This leadership role supports store management in day-to-day operations, people supervision, merchandising standards, and delivering a great customer experience in a fast-paced, high-volume retail environment.

If you bring retail experience, proven supervisory skills, and enjoy coaching teams while keeping operations running smoothly, this is an excellent opportunity to grow your career with one of Canada’s most recognizable retailers.

About the Role: Assistant Team Leader

The Assistant Team Leader helps manage store operations and staff, ensuring shelves are stocked to standard, daily shipments are processed efficiently, and the sales floor is clean, safe, and guest-ready. You’ll handle manager-on-duty tasks such as scheduling break compliance and attendance, cash management, and opening/closing procedures as needed.

In addition, you’ll support training and onboarding, coach team members on customer service and merchandising best practices, and help resolve customer issues with empathy and speed. Your leadership fosters teamwork, operational discipline, and a positive store culture.

Benefits and Opportunities

• Weekly pay with opportunities for career growth.
• Paid vacation and Birthday Leave (per company policy).
• Retirement Plan and employee programs.
• Hands-on leadership experience in a dynamic retail setting.

Key Responsibilities

• Assist the management team in supervising store operations and staff.
• Box/unbox daily shipments and stock products to presentation standards.
• Provide excellent customer service and resolve issues promptly.
• Ensure safety and cleanliness standards are met across the store.
• Perform manager-on-duty tasks: break compliance, attendance entry, cash management.
• Support store opening/closing as needed; participate in employee training.

Qualifications

• ~1 year of relevant retail experience.
• ~1 year in a supervisory role.
• Flexible availability (day, evening, weekend).
• Strong leadership, communication, and interpersonal skills.
• Ability to multitask, prioritize, and thrive in a fast-paced, high-volume environment.
• Customer-service oriented and team-focused.

How to Apply

Ready to lead and grow with Dollarama? Apply directly through the official careers portal:

Share This Opportunity

Know someone with strong retail leadership skills? Share this Assistant Team Leader opening at Dollarama (Montreal, QC) and help them take the next step in their career.