Assistant Team Leader – Dollarama – Calgary, AB

Dollarama is hiring an Assistant Team Leader for its Calgary, AB location. This position is available in both full-time and part-time shifts, offering a permanent role with opportunities to grow within Canada’s leading value retailer.

If you have leadership experience in retail, enjoy working in a dynamic and fast-paced environment, and want to build your career with a respected national brand, this could be the right opportunity for you.

About the Role: Assistant Team Leader

The Assistant Team Leader supports the management team by helping oversee daily store operations, supervising staff, and ensuring smooth execution of retail activities. You will assist with scheduling, cash management, stock organization, and maintaining store presentation standards.

In this role, you will also contribute to staff training, resolve customer service issues, and ensure compliance with store policies on cleanliness and safety. As part of the leadership team, you’ll play a key part in motivating associates, delegating tasks, and creating a positive work environment.

Benefits and Opportunities

• Weekly pay to keep you rewarded consistently.
• Paid vacation and birthday leave for work-life balance.
• Retirement plan to support your financial future.
• Opportunities for career growth within Dollarama’s national network.
• Stable, team-oriented environment in a well-established Canadian retailer.

Key Responsibilities

• Assist the management team in supervising daily store operations and staff.
• Perform stock management: boxing, unboxing, and organizing products on shelves.
• Resolve customer issues and deliver high-quality service.
• Ensure compliance with store safety, cleanliness, and operational standards.
• Handle cash management, including store opening and closing duties.
• Conduct “manager on duty” tasks such as attendance monitoring and ensuring breaks are taken.
• Participate actively in employee training and development programs.

Qualifications

• Minimum one (1) year of relevant experience in the retail industry.
• At least one (1) year of experience in a supervisory role.
• Strong communication and interpersonal skills.
• Ability to multitask and manage priorities in a fast-paced, high-volume environment.
• Flexible availability for day, evening, and weekend shifts.
• Customer service oriented with strong leadership skills.

How to Apply

Take the next step in your retail career by applying through Dollarama’s official careers portal:

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