Assistant Store Manager – Dollarama – Oshawa, ON

Dollarama is one of Canada’s most recognizable and beloved retail brands, and their Oshawa location is looking to add an Assistant Store Manager to their team. If you’re a motivated retail professional with a passion for leading people and delivering results, this could be the opportunity you’ve been waiting for in the Durham Region.

As an Assistant Store Manager at Dollarama, you’ll play a key role in supporting daily store operations, mentoring team members, and helping maintain the high standards that customers across Canada have come to expect. It’s a hands-on leadership position that blends team management, merchandising, and customer service excellence.

About the Role: Assistant Store Manager

The Assistant Store Manager works closely with the Store Manager to oversee all aspects of store performance. From opening and closing procedures to managing staff schedules and ensuring shelves are well-stocked and organized, this role keeps the store running smoothly every single day. You’ll be a go-to leader on the floor, supporting both your team and your customers.

This position also involves upholding Dollarama’s operational standards, including inventory management, loss prevention practices, and compliance with company policies. You’ll help foster a positive, productive work environment where team members feel supported and motivated to do their best work.

Benefits and Salary

Dollarama offers a competitive compensation package along with opportunities for career advancement within one of Canada’s largest retail chains. Employees typically benefit from a dynamic work environment, consistent scheduling, and the satisfaction of being part of a well-established national brand. Specific salary and benefits details will be discussed during the hiring process.

Responsibilities

As an Assistant Store Manager, you’ll be actively involved in the day-to-day rhythm of the store — from leading the team during busy shifts to ensuring the sales floor is always looking its best. These responsibilities are central to creating a great experience for both customers and employees.

• Support store operations by assisting the Store Manager with daily tasks, opening and closing procedures, and overall store performance
• Lead and motivate a team of store associates, providing direction, coaching, and on-the-job training
• Oversee merchandising to ensure products are properly displayed, labelled, and replenished according to Dollarama standards
• Manage inventory including receiving shipments, organizing stockrooms, and conducting inventory counts
• Deliver exceptional customer service by addressing customer inquiries and resolving concerns in a timely and professional manner
• Enforce loss prevention policies and ensure compliance with health and safety regulations
• Handle administrative duties such as scheduling, cash management, and reporting as required

Requirements / Skills

The ideal candidate for this Assistant Store Manager role is someone who thrives in a fast-paced retail environment and has a natural ability to lead by example. Dollarama values reliability, a strong work ethic, and a genuine commitment to team and customer success.

• Previous retail experience in a supervisory or leadership capacity is a strong asset
• Excellent communication skills to effectively interact with team members, management, and customers
• Strong organizational skills with the ability to multitask and prioritize in a busy store environment
• Problem-solving ability to handle day-to-day challenges calmly and efficiently
• Availability and flexibility to work a variety of shifts including evenings and weekends
• Basic computer literacy for scheduling, reporting, and other administrative functions

How to Apply

Ready to take the next step in your retail management career? Apply directly through the official Dollarama careers page using the link below. Make sure your application reflects your leadership experience and passion for retail — a well-crafted application goes a long way!

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