Assistant Manager – Tim Hortons – Kitchener, ON
Location: Kitchener, ON | Company: Tim Hortons
Tim Hortons is hiring a hands-on Assistant Manager for the Kitchener restaurant (120 Ottawa Street N). You’ll help run the day-to-day, keep service moving during busy periods, and make sure every guest leaves happy. If you’ve led teams in quick service and like fast, organized shifts, this could be a great next step.
In partnership with the Restaurant Owner, you’ll support operations, staffing, training, and cost control while maintaining a respectful, inclusive workplace that reflects the brand’s values.
About the Role
The Assistant Manager keeps shifts on track—setting clear expectations, supporting the team on the floor, and following brand standards for product quality and cleanliness. You’ll help with inventory and ordering, monitor prep levels, and follow up on checklists so the restaurant stays efficient and guest-ready all day.
Success in this role calls for strong leadership, communication, and organization—plus the ability to motivate people in a quick-service environment.
Benefits and Salary
- Competitive pay with room to grow
- Employee meal discount
- Supportive, fast-paced work environment
- Clear pathways to advance within Tim Hortons
Job Details
📌 Job Title: Assistant Manager
🏢 Company: Tim Hortons (Franchisee Owned)
📍 Location: 120 Ottawa Street N, Kitchener, ON N2H 3K4
🕒 Employment Type: Full-Time
💼 Category: Quick Service Restaurant / Management
🗓️ Posted: September 9, 2025
Requirements / Skills
- Previous restaurant management or supervisory experience required
- Open availability (mornings, evenings, weekends)
- Strong people leadership and communication
- Friendly, guest-focused approach
- Comfort managing inventory and placing orders
- Motivated to hit targets and lift team performance
Responsibilities
- Oversee shift flow, jump in where needed, and protect the guest experience
- Recruit, train, and coach a diverse team with clear standards and feedback
- Maintain Tim Hortons standards for service, product quality, and cleanliness
- Manage inventory, ordering, and basic cost controls
- Promote a respectful, positive team culture
- Support the Restaurant Owner with daily priorities and follow-ups
How to Apply
Ready to grow as an Assistant Manager? Apply through the official Tim Hortons careers portal:
Share This Opportunity
Know someone with quick-service leadership experience? Share this role and help them join Tim Hortons in Kitchener.
Job Summary & Tips for Applying
How to stand out for the Assistant Manager role (Kitchener)
Think about the busiest hour you’ve led and what you did to keep service smooth—then describe it briefly. Hiring managers want to see practical, on-shift leadership: setting the pace on the floor, assigning positions clearly, resetting the line after a rush, and checking in with guests. Add one or two simple metrics to ground your impact (e.g., “cut drive-thru times by 20 seconds during mornings” or “trained 6 new hires who reached targets within 3 weeks”).
Show that you use checklists and quick huddles to maintain standards. Mention how you verify product quality, rotate stock, and keep the front and back of house aligned so nothing slows down the guest experience. For inventory and ordering, explain how you review usage, adjust par levels before promotions/seasonal spikes, and follow up on variances. Keep it practical, not theoretical.
When you talk about people leadership, focus on coaching in the moment—clear feedback, recognizing good work, and modeling calm during peak times. If you’ve helped with scheduling, note how you match staffing to demand and cover gaps without burning out the team. Close with your availability and your commitment to a respectful, inclusive workplace.
Keywords to weave in: Tim Hortons Assistant Manager Kitchener, restaurant management jobs Ontario, quick service leadership, guest experience, team coaching, inventory and ordering, shift leadership, operational standards, cost control.