Area Manager II – Amazon – Barrhaven, ON

Amazon’s world-class fulfillment network is the backbone of one of the most customer-obsessed companies on the planet — and right now, they’re looking for an Area Manager II to join their operations team in Barrhaven, Ontario. If you’re a driven leader who thrives in a fast-paced, high-stakes environment and loves developing people while solving complex operational challenges, this could be the career move you’ve been waiting for.

In this role, you’ll oversee up to 80 associates across a fulfillment centre, driving department-level improvements in safety, quality, productivity, and customer delivery. You’ll partner cross-functionally with HR, Safety, and Engineering teams, use advanced analytics to diagnose performance gaps, and make data-driven decisions that ultimately impact millions of customer orders. It’s leadership at scale — and it’s genuinely meaningful work.

About the Role: Area Manager II

As an Area Manager II at Amazon, you’ll serve as a strategic operational leader responsible for coaching your team through daily challenges while building their long-term leadership capabilities. You’ll conduct planning sessions, facilitate alignment meetings with senior leadership, and implement scalable process improvements that can span multiple workflows and hundreds of associates. Amazon’s operations span three key workflows — first mile (product storage), middle mile (order transport), and last mile (customer delivery) — and you’ll play a pivotal role in ensuring everything runs smoothly across these stages.

This position requires a hands-on approach — you’ll be on the floor, working alongside your team, standing and walking for extended shifts, and operating in an environment with variable noise levels and temperatures. Flexibility across shifts, including weekends, nights, and holidays, is a core part of the role. Amazon’s fulfillment network continually launches new operations sites, meaning there are ongoing opportunities for professional growth and advancement for high-performing managers.

Benefits and Salary

Amazon offers a competitive base salary for this position ranging from $75,000 to $105,000 CAD annually, depending on experience, qualifications, and location. As a total compensation company, the package may also include sign-on payments and restricted stock units (RSUs). Amazon provides a comprehensive benefits package that includes health insurance (medical, dental, vision, prescription, basic life and AD&D), a Registered Retirement Savings Plan (RRSP), a Deferred Profit Sharing Plan (DPSP), paid time off, and additional resources to support health and well-being.

Responsibilities

As an Area Manager II, your day-to-day is a blend of people leadership, operational oversight, and strategic problem-solving. You’ll be accountable for keeping your department running at peak performance while ensuring every associate on your team is supported, coached, and set up for success. These responsibilities directly influence the experience of millions of Amazon customers across Canada.

• Lead and mentor a team of up to 80 hourly associates, maintaining high levels of engagement, accountability, and morale during every shift
• Manage department performance across safety, quality, productivity, and on-time customer delivery metrics
• Collaborate cross-functionally with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources teams to develop and execute plans that meet business objectives
• Diagnose root causes of performance gaps using advanced analytics and implement data-driven solutions
• Facilitate alignment meetings with senior leadership on department-level goals and priorities
• Implement process improvements that can scale across 200+ associates and multiple workflows
• Conduct planning sessions with your team, coaching associates through operational challenges and developing their leadership capabilities
• Perform physical duties as required, including lifting up to 49 lbs, standing/walking for up to 12 hours, climbing stairs, and working in variable temperature environments

Requirements / Skills

Amazon is seeking a candidate who brings a strong foundation in team management and operational leadership, paired with the analytical mindset to improve processes at scale. The ideal person is equally comfortable coaching a front-line associate as they are presenting data-driven insights to senior leadership. A commitment to safety, customer obsession, and continuous improvement is essential.

• 2+ years of employee and performance management experience — demonstrated ability to lead, develop, and hold teams accountable
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience in lieu of degree
• Flexibility to work a variety of shifts including weekends, nights, and holidays as required by the business
• Experience managing large teams (50+ members) is a strong asset, as is familiarity with Lean Six Sigma or Kaizen methodologies
• Process improvement experience including performance metrics analysis and lean techniques is preferred
• Degree in Engineering, Operations, Supply Chain/Logistics, or a related field is an asset
• Industry experience in shipping/logistics, manufacturing, hospitality, healthcare, retail, or customer-service environments is a plus

How to Apply

Ready to lead at one of the world’s most dynamic companies? Apply directly through Amazon’s official careers portal. Be sure your resume reflects your leadership experience, any process improvement initiatives you’ve driven, and measurable outcomes you’ve delivered as a people manager. Only candidates selected for an interview will be contacted regarding hiring status.

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