Afternoon Team Member – Tim Hortons – Ottawa, ON
Location: Ottawa, ON | Company: Tim Hortons
Join the dynamic team at Tim Hortons as an Afternoon Team Member in the heart of Ottawa, ON. This role is perfect for those who thrive in a fast-paced environment and have a passion for delivering exceptional guest experiences. Located at 525 Somerset Street West, you’ll be at the centre of a vibrant community.
As an integral part of the team, you’ll have the chance to make a real impact on guest satisfaction. Whether you’re the first point of contact for guests or crafting quality bakery items, your role is crucial in creating memorable experiences.
About the Role: Afternoon Team Member
Your main duties will include ensuring guest satisfaction through excellent service and quality product delivery. Your energy and passion for service will help you excel in this role.
Working at Tim Hortons means adhering to safety standards and collaborating with your team to maintain a positive and efficient work environment. Your ability to multi-task and communicate effectively is key.
Benefits and Salary
Enjoy a range of benefits including comprehensive training, a Medical & Dental Benefit Program, incentive and recognition programs, and more. Tim Hortons offers flexible schedules, advancement opportunities, and premium pay for certain shifts and related experience.
Job Details
📌 Job Type: Full-Time
🏢 Company: Tim Hortons
📍 Location: Ottawa, ON
💰 Pay: Hourly rate is negotiable and dependent on previous work experience
⏱️ Schedule: Afternoon
🗓️ Date Posted: 2026-02-16
Responsibilities
In this role, your daily tasks will revolve around creating a welcoming atmosphere for our guests and ensuring they receive top-notch service. Your responsibilities are crucial to maintaining the high standards that Tim Hortons is known for.
- Deliver exceptional guest service and experiences
- Produce quality bakery items that guests love
- Communicate effectively with team members to ensure smooth operations
- Maintain a clean and safe work environment
- Contribute to team success through collaboration and a strong work ethic
Requirements / Skills
The ideal candidate will be passionate about guest service and thrive in a team-oriented environment. Tim Hortons values individuals who are committed to excellence and have a strong work ethic.
- Passion for guest service and creating exceptional experiences
- Strong work ethic and commitment to team goals
- Ability to multi-task in a fast-paced environment
- Effective communication skills to work well with team members
- Flexibility to adapt to varying schedules and tasks
How to Apply
Interested candidates are encouraged to apply through the official job posting link. Join the Tim Hortons family and contribute to a beloved Canadian brand.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Afternoon Team Member role at Tim Hortons in Ottawa is perfect for candidates who excel in guest service, communication, and multi-tasking. On your resume, emphasize any experience with customer service, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in hospitality or food service, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like guest service, teamwork, and flexibility that appear in the posting. Quantify your achievements where possible (e.g., “maintained 98% accuracy in inventory counts” or “served 50+ customers daily”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re excited about this opportunity in Ottawa. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your communication skills. Common questions may include scenarios about customer service, teamwork, handling pressure. Dress appropriately for a food service environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.