Infrastructure Delivery – Deploy Technicians – Amazon – Canton, MS

Amazon Web Services (AWS) is seeking talented and driven Infrastructure Delivery – Deploy Technicians to join our growing team within infrastructure operations. In this role, you will have the unique opportunity to be part of the team that builds and expands the cloud infrastructure, ensuring the stability and sustainability of our next-generation networks.

Your work will be crucial in maintaining and automating AWS’ vast network, directly impacting the ability of AWS to deliver scalable, reliable, and secure cloud services to customers worldwide.

If you are passionate about network infrastructure and want to work in a dynamic, fast-paced environment, this is your chance to make history. You will collaborate with internal teams and external vendors to manage the lifecycle of multiple data center locations, assist with capacity management, and support project execution under the direction of Network Leadership and Technical Project Managers.

About the Team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating, that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

At AWS, we value diverse experiences and backgrounds. Whether your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, we encourage you to apply. We foster a culture of inclusion that embraces our differences and encourages continuous learning and curiosity.

Our employee-led affinity groups and ongoing initiatives like Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences are integral to our commitment to becoming Earth’s Best Employer.

Key Responsibilities

As an Infrastructure Delivery – Deploy Technician, you will play a key role in managing and supporting AWS’ global network infrastructure. You will ensure seamless project execution and the scalability of our network by collaborating with various teams and utilizing your technical expertise in network troubleshooting and deployment.

• Manage work and priorities through ticketing systems and workflows to complete customer requests and projects.
• Collaborate with various stakeholders to remove project obstacles and ensure smooth execution.
• Troubleshoot networking, routing, and interconnectivity issues, including patch panels and patch cords.
• Specify power and cooling requirements and ensure hardware racking/stacking is completed for new equipment.
• Participate in the migration, basic configuration, and rollout of new or upgraded hardware.

Compensation & Benefits

Amazon offers a competitive salary and a comprehensive benefits package that includes health coverage, paid time off, and various other perks. We are committed to supporting our employees both personally and professionally, offering opportunities for career growth and development.

The exact salary for this position will depend on your skills, qualifications, and experience, but you can expect to be well-compensated for your contributions to our innovative cloud infrastructure team.

For more details on our benefits, please visit Amazon Employee Benefits.

Basic Qualifications

To excel in this role, you should have a strong technical background and hands-on experience with network infrastructure. The following qualifications are required:

• High school diploma or equivalent.
• 2+ years of experience in technical or vocational roles such as Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, or Technical Project Management.

Preferred Qualifications

While the basic qualifications are essential, the following preferred qualifications will help you stand out as a candidate:

• Data center experience with industry-standard certifications (e.g., CompTIA, CCENT, Network+).
• Knowledge of network cabling, optic types, and test equipment.
• Experience with network troubleshooting tools, including VFLs, OTDR, and power meters.
• Understanding of infrastructure technologies, including Routers, Switches, Load Balancers, and Firewalls.
• Proficiency with major Command Line Protocols (e.g., Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (e.g., BGP, OSPF).

Why Work in Amazon Web Services (AWS)

Amazon Web Services (AWS) is the backbone of Amazon’s global infrastructure, supporting businesses around the world. We are committed to continuous innovation, and our cloud platform is trusted by the most successful startups and Global 500 companies alike.

At AWS, you will be part of an inclusive team culture that values mentorship and career growth. We offer a collaborative environment where your ideas are welcomed and your contributions are valued. Join us and be part of a team that is shaping the future of cloud computing.

Working Conditions

This position is based in Canton, MS. The role may require working in environments that are cramped, elevated, or noisy. You will be expected to lift up to 40 pounds regularly, and participate in group lifts for heavier items.

The job also involves bending, lifting, stretching, and standing or walking for extended periods. Flexibility to work in a 24/7 operational environment and provide after-hours support is required.

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How to Apply

Join Amazon as an Infrastructure Delivery – Deploy Technician and be part of a team that is transforming cloud infrastructure. Apply today and help us build the future of technology.