Team Member – Tim Hortons – Toronto, ON

One of Canada’s most beloved brands is looking for enthusiastic people to join the team at Tim Hortons in Toronto, Ontario. This Team Member position at 28 Downes Street is your chance to be part of the iconic coffee and bake shop that’s woven into the very fabric of Canadian life. Whether you’re just starting out or looking for a flexible role that fits around your schedule, this opportunity delivers a welcoming, high-energy workplace where guest satisfaction is always the top priority.

As a Tim Hortons Team Member, no two shifts are exactly alike. You’ll be greeting guests with a smile, crafting those beloved Double-Double coffees and Iced Capps, baking fresh donuts, and keeping the restaurant running like clockwork. It’s a role that keeps you moving, engaged, and part of a tight-knit crew dedicated to delivering the best possible guest experience every single time.

About the Role: Team Member

This role sits at the heart of the Tim Hortons guest experience. You’ll be responsible for everything from welcoming guests and taking orders at the counter to preparing signature beverages and baked goods with care and consistency. Following Tim Hortons brand standards and food safety guidelines ensures every item that leaves the kitchen meets the quality Canadians have come to expect.

Working in a fast-paced environment means you’ll need to be a dependable team player. Maintaining clean workstations, following sanitation and safety procedures, and supporting your fellow team members are all part of what makes a great shift. You’ll also get the opportunity to continuously learn new products and procedures as the menu evolves, keeping things fresh and exciting on the job.

Benefits and Salary

Tim Hortons offers its Team Members a range of perks designed to support both personal and professional growth. You’ll enjoy flexible scheduling that can work around your lifestyle, access to a scholarship program to help further your education, and a genuinely engaging work environment. There are also real opportunities for growth and advancement within the company for those who show initiative and dedication. This is a position available on both a full-time and part-time basis.

Responsibilities

As a Tim Hortons Team Member, your day-to-day duties span guest service, food and beverage preparation, and keeping the restaurant in top shape. Each responsibility contributes directly to the guest experience and helps maintain the high standards Canadians have trusted for over 55 years.

• Greet guests and take orders at the counter with a friendly, positive attitude
• Process payments accurately using POS systems and handle cash transactions
• Prepare beverages including coffees, Iced Capps, and specialty drinks to brand standards
• Bake donuts and prepare sandwiches and wraps with care and consistency
• Follow Tim Hortons brand standards and food safety guidelines at all times
• Maintain cleanliness of workstations, dining areas, and equipment throughout your shift
• Adhere to sanitation and safety procedures to ensure a safe environment for guests and teammates
• Support team members as needed and contribute to a collaborative, fast-paced work environment
• Learn new products and procedures as they are introduced to the menu

Requirements / Skills

Tim Hortons is looking for candidates who genuinely enjoy working with people and thrive when things get busy. A positive, energetic attitude and a commitment to guest satisfaction are the foundations of what it means to be a great Team Member. Physical stamina and the ability to multitask in a fast-paced environment are equally important.

• Customer focus — a warm, welcoming approach to every guest interaction
• Team-oriented mindset — comfortable collaborating and supporting colleagues in a high-energy setting
• Strong communication skills — able to clearly take orders, relay information, and engage guests
• Reliability and punctuality — dependable attendance and a consistent work ethic
• Ability to multitask and adapt quickly when priorities shift
• Physical capability — ability to stand for extended periods, move between hot and cold areas, and lift up to 25 kg (50 lbs)

How to Apply

Ready to be part of an iconic Canadian brand? Click the button below to submit your application through the official Tim Hortons careers portal. Accommodations are available upon request throughout the hiring process.

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