Team Member – Tim Hortons – Ottawa, ON

Tim Hortons on Baseline Road in Ottawa is looking for full-time Team Members to join their crew — and they’re making it easy to get hired. Rather than an online application process, this location is hosting walk-in interviews on Wednesday, April 8th from 10:00 AM to 12:00 PM. If you thrive in a fast-paced hospitality environment and take pride in delivering great service, this could be a solid fit.

As a Team Member, you’ll be at the heart of what keeps guests coming back — whether that’s greeting them with a smile at the counter or preparing the baked goods and beverages they count on every day. This role rewards people who are energetic, dependable, and genuinely care about the guest experience.

About the Role: Team Member

Working at Tim Hortons means being part of a team where every person plays a role in keeping things running smoothly. You’ll be handling a variety of tasks throughout each shift — from serving guests at the front counter to preparing food and drinks in the kitchen area. The pace is quick, and no two shifts are exactly alike, which keeps things interesting.

The team environment is collaborative, and communication with fellow team members is key to success on the floor. High-performing team members may also be considered for growth roles such as Trainer, Supervisor, or other leadership positions down the line — making this more than just an entry-level position for the right person.

Benefits and Salary

This full-time position offers a wage of $17.60 per hour. Scheduling spans Monday to Sunday between 5:00 AM and 11:00 PM, so candidates must have availability across that full window. Tim Hortons also offers the potential for advancement into training and leadership roles for strong performers.

Responsibilities

Day to day, Team Members at Tim Hortons are responsible for keeping the guest experience front and centre. From the moment someone walks through the door to the moment they leave with their order, you play a direct role in making that experience a positive one. Here’s what the work looks like in practice:

• Welcoming guests as the first point of contact, setting a friendly and efficient tone for their visit
• Preparing food and beverages including baked goods, coffee, and other menu items to Tim Hortons standards
• Maintaining cleanliness and organization in your work area throughout each shift
• Multi-tasking effectively during busy periods to keep the line moving and guests satisfied
• Communicating with team members to coordinate tasks and support a smooth operation
• Delivering consistent guest satisfaction by following brand procedures and maintaining a positive attitude

Requirements / Skills

Tim Hortons is looking for candidates who genuinely enjoy working with people and can hold their own in a high-volume, fast-paced setting. You don’t necessarily need prior restaurant experience — what matters most is your attitude, reliability, and energy. Here’s what will help you succeed in this role:

• Full availability Monday through Sunday, from 5:00 AM to 11:00 PM — this is a firm requirement for current openings
• Strong guest service orientation with a genuine passion for making people feel welcome
• Ability to multi-task and stay composed when the café is at its busiest
• Clear communication skills to work effectively as part of a team
• Valid work authorization — bring your work permit and official SIN card/document to the interview
• Resume and direct deposit form ready to bring on interview day

How to Apply

No online application is needed for this position — simply walk in to 1384 Baseline Road Tim Hortons on Wednesday, April 8th between 10:00 AM and 12:00 PM for an instant interview. Bring your resume, work permit, official Social Insurance Number card or document, and a direct deposit form.

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