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Team Member – Tim Hortons – Guelph, ON

Location: Ontario | Company: Tim Hortons

If you thrive in a fast-paced environment and love putting a smile on people’s faces, Tim Hortons in Guelph, Ontario wants to hear from you. One of Canada’s most beloved brands is looking for energetic and passionate Team Members to join their crew at 380 Eramosa Road — and the perks are pretty great, too.

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Whether you’re greeting guests at the counter, crafting everyone’s favourite beverages, or baking up the freshly made items that keep customers coming back day after day, this role puts guest satisfaction front and centre. If you’re someone who can juggle tasks, communicate well with teammates, and bring genuine enthusiasm to every shift, you’ll fit right in.

About the Role: Team Member

As a Tim Hortons Team Member, your main mission is to deliver exceptional guest experiences from the moment a customer walks through the door. You’ll be part of a close-knit crew that keeps one of Canada’s most iconic coffee shops running smoothly. From taking orders and preparing drinks to maintaining cleanliness and supporting your teammates, every task you complete contributes to a positive atmosphere for both guests and staff.

This position is ideal for someone who enjoys working with people, takes pride in their work, and is looking for a role with real growth potential. High-performing Team Members are often considered for advancement into Trainer, Supervisor, and other leadership positions — making this a fantastic entry point into a rewarding career in the food service industry.

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Benefits and Salary

Tim Hortons offers a solid package of perks for their team. You’ll enjoy free meals while on shift, a 50% discount on products, and a free uniform so you’re always ready to roll. There’s also an opportunity for health coverage and access to amazing growth opportunities within the organization. The team culture is described as welcoming and supportive — a genuine community to be a part of each day.

Job Details

📌 Job Type: Full-time / Part-time

🏢 Company: Tim Hortons

📍 Location: 380 Eramosa Road, Guelph, ON

Responsibilities

Working at Tim Hortons means wearing a few different hats throughout your shift. From the front counter to the kitchen, Team Members play a vital role in keeping operations running and guests happy. Here’s a snapshot of what you can expect day to day:

  • Deliver exceptional service as often the first point of contact for guests entering the location
  • Prepare and serve Tim Hortons beverages and food items with consistency and care
  • Bake and produce freshly made bakery items that guests know and love
  • Multi-task effectively during busy periods to keep wait times low and satisfaction high
  • Communicate clearly with fellow Team Members to ensure smooth shift operations
  • Maintain cleanliness and uphold food safety and hygiene standards throughout your shift
  • Contribute positively to the team culture and support an amazing guest experience every time

Requirements / Skills

Tim Hortons is looking for candidates who genuinely enjoy serving people and working as part of a team. You don’t need years of experience to get started — what matters most is your attitude, your energy, and your commitment to guest satisfaction. Here’s what will help you succeed in this role:

  • Passion for guest service — you genuinely care about making every customer’s visit a great one
  • Strong communication skills — able to work collaboratively with team members during busy rushes
  • Ability to multi-task in a fast-paced food service environment without sacrificing quality
  • Positive energy and enthusiasm — your attitude contributes to the overall team atmosphere
  • Reliability and punctuality — showing up on time and ready to contribute each shift
  • Openness to growth — interest in developing into a Trainer, Supervisor, or leadership role is a plus

How to Apply

Ready to join one of Canada’s most iconic brands? Apply directly through the official job posting and take the first step toward becoming part of the Tim Hortons team in Guelph. Whether you’re looking for full-time or part-time work, this is a fantastic opportunity to build your career in a supportive and energetic environment. Don’t wait — apply today!

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Team Member role at Tim Hortons in Guelph is perfect for candidates who excel in guest service, multi-tasking, and team communication. On your resume, emphasize any experience with food service, retail, or customer-facing roles, your attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in a café, restaurant, or hospitality setting, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like guest satisfaction, food preparation, and team collaboration that appear in the posting. Quantify your achievements where possible (e.g., “served 60+ customers per shift” or “maintained high accuracy in cash handling over 12 months”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re excited about this opportunity in Guelph. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Tim Hortons‘ values, history as a Canadian icon, and commitment to community beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and teamwork skills. Common questions may include scenarios about handling a difficult customer, working under pressure during a rush, or supporting a teammate. Dress neatly for a food service environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.