Team Leader – Dollarama – Winnipeg, MB

Dollarama is looking for a motivated Team Leader to join their Winnipeg store team. As one of Canada’s most recognized retail chains, Dollarama operates fully corporately-owned stores across the country and is known for offering compelling value to millions of shoppers. If you have hands-on retail experience and a natural ability to lead others, this full-time, permanent position could be a strong fit for your career.

This role puts you at the heart of day-to-day store operations — from supervising associates and managing merchandising to handling cash and ensuring customers have a positive experience. It’s a hands-on leadership position that rewards people who are organized, communicative, and ready to take initiative in a fast-paced retail environment.

About the Role: Team Leader

As a Team Leader at Dollarama Winnipeg, you’ll be responsible for guiding and supporting store associates while maintaining high standards across merchandising, customer service, and store safety. You’ll take on manager-on-duty responsibilities, including overseeing breaks, attendance, and daily store operations — acting as a key point of contact for both staff and customers.

Beyond day-to-day tasks, this role involves contributing to employee development through training and performance evaluations, participating in inventory processes, and upholding Dollarama’s visual merchandising standards. You’ll be working in a high-volume environment where strong organizational skills and leadership make a real difference.

Benefits and Salary

Dollarama offers a competitive package for its Team Leader positions. Employees benefit from weekly pay, paid vacation and Birthday Leave, a retirement plan, and genuine opportunities for career growth within the company. Salary varies according to experience.

Responsibilities

The Team Leader role at Dollarama covers a broad range of store functions, from frontline leadership to back-end operations. Each day brings a mix of team management, customer interaction, and hands-on retail tasks that keep the store running smoothly and efficiently.

• Lead and supervise store associates, offering guidance and day-to-day support
• Oversee store merchandising, including shelf stocking, boxing, and unboxing daily shipments
• Maintain customer service standards and address complaints or issues promptly
• Perform manager-on-duty tasks such as managing daily breaks and tracking time and attendance
• Implement and uphold visual merchandising standards in line with company strategy
• Ensure store safety and cleanliness standards are consistently met
• Handle cash management and carry out store opening and closing duties as required
• Participate in inventory processes and stock management
• Support employee training and contribute to performance evaluations

Requirements / Skills

Dollarama is looking for candidates who bring a solid foundation in retail operations and have already demonstrated the ability to manage a team. The ideal candidate is adaptable, communicative, and driven to grow within a high-volume retail environment.

• Minimum one year of retail experience in a store setting
• Minimum one year of team management experience, with proven leadership ability
• Open availability for day, evening, and weekend shifts as operational needs require
• Strong organizational skills and the ability to manage priorities efficiently
• Excellent communication skills and a demonstrated ability to lead by example
• Ambition to grow within the company and take on greater responsibilities over time
• Ability to thrive in a dynamic, fast-paced, high-volume work environment

How to Apply

To apply, use the link below to access the official Dollarama job posting for this Team Leader position in Winnipeg. Make sure your resume is up to date and reflects your retail and leadership experience before submitting.

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