Team Leader – Dollarama – Oshawa, ON

Dollarama is looking for a motivated Team Leader to join their store in Oshawa, Ontario. As one of Canada’s most recognized value retailers with corporately-owned locations across the country, Dollarama offers a structured and fast-paced workplace where strong leaders can make a real impact on daily operations and team performance.

In this full-time permanent role, you’ll be responsible for guiding store associates, maintaining merchandising standards, and ensuring customers leave the store satisfied. If you have a background in retail supervision and enjoy keeping things running smoothly on the floor, this position offers clear pathways for career advancement within the company.

About the Role: Team Leader

As a Team Leader at Dollarama Oshawa, your day will revolve around supervising associates, overseeing store merchandising and shelf stocking, and handling daily shipments. You’ll also take on manager-on-duty responsibilities, including monitoring breaks, tracking time and attendance, and performing store opening and closing duties as needed.

Maintaining a clean, safe, and well-organized store is a core part of the role. You’ll uphold Dollarama’s visual merchandising standards, address customer concerns promptly, and support both the inventory process and employee training and performance evaluations. A consistent, high-volume retail environment means strong organizational skills and the ability to prioritize under pressure are essential.

Benefits and Salary

Dollarama offers a competitive package for Team Leaders that includes weekly pay, paid vacation, and a birthday leave benefit. Employees also have access to a retirement plan and genuine opportunities for career growth within the company. Salary varies according to experience.

Responsibilities

As a Team Leader at Dollarama, you’ll be at the centre of store operations — directing associates, managing merchandise flow, and maintaining the high standards customers expect. These responsibilities span everything from the sales floor to the back room, making this a well-rounded leadership role.

• Lead and supervise store associates by providing day-to-day guidance, support, and direction
• Oversee merchandising tasks including shelf stocking, product boxing and unboxing, and daily shipment handling
• Ensure customer service standards are consistently met and address complaints or issues in a timely manner
• Perform manager-on-duty tasks such as managing daily breaks, monitoring time and attendance
• Implement and maintain visual merchandising standards aligned with Dollarama’s company strategy
• Uphold store safety and cleanliness standards and actively contribute to their ongoing maintenance
• Execute cash management duties and handle store opening and closing procedures as required
• Participate in inventory counts and support the employee training and performance evaluation processes

Requirements / Skills

Dollarama is seeking a candidate who brings hands-on retail experience alongside a demonstrated ability to lead and motivate a team. The ideal person is organized, adaptable, and ready to grow within the company.

• Minimum one year of retail experience in a customer-facing environment
• Minimum one year of team management experience with proven leadership and communication skills
• Open availability including days, evenings, and weekends as required by store operational needs
• Strong organizational skills with the ability to manage time and priorities efficiently
• Ability to thrive in a dynamic, fast-paced, and high-volume retail environment
• Ambition to grow within the company and take on greater responsibilities over time

How to Apply

To apply for this Team Leader position at Dollarama in Oshawa, click the link below to access the official application form. Make sure your resume is up to date before submitting.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Dollarama in Oshawa.