Team Leader – Dollarama – Montréal, QC

Dollarama, one of Canada’s most recognized retail brands, is looking for a motivated and dependable Team Leader to join their store team in Montréal, Quebec. If you have a passion for retail, a knack for leading people, and thrive in a busy store environment, this full-time opportunity could be exactly what you’ve been looking for.

As a Team Leader at Dollarama, you’ll play a hands-on role in the daily operations of the store — from supervising associates and ensuring top-notch customer service, to managing merchandising standards and handling cash and store opening/closing duties. It’s a dynamic role where no two days are the same.

About the Role: Team Leader

The Team Leader is a key figure on the store floor, bridging the gap between frontline associates and store management. You’ll oversee shelf stocking, daily shipments, and visual merchandising, making sure the store is always well-organized and customer-ready. You’ll also take on manager on duty responsibilities, including tracking breaks, time, and attendance to keep daily operations running smoothly.

Beyond day-to-day tasks, you’ll actively participate in employee training, performance evaluations, and inventory processes. Your ability to address customer concerns calmly and efficiently — while maintaining a safe and clean store environment — will be central to your success in this role.

Benefits and Salary

Dollarama values its employees and offers a solid package to support your wellbeing and future. Team members enjoy weekly pay, paid vacation and Birthday Leave, a Retirement Plan, and real opportunities for career growth within the company. Salary varies according to experience.

Responsibilities

As a Team Leader at Dollarama, your day-to-day will be fast-moving and varied. You’ll be responsible for keeping the store running efficiently while ensuring both team performance and customer satisfaction remain high priorities at all times.

• Lead and supervise store associates, offering guidance, support, and motivation on the floor
• Manage store merchandising, including shelf stocking, and boxing and unboxing daily shipments
• Uphold customer service standards and address complaints or issues promptly and professionally
• Perform manager on duty tasks such as tracking daily breaks, time, and attendance
• Implement and maintain visual merchandising standards aligned with company strategy
• Ensure store safety and cleanliness standards are consistently met and maintained
• Handle cash management and perform store opening and closing duties as required
• Participate in inventory processes and contribute to accurate stock management
• Support employee training and take part in performance evaluations

Requirements / Skills

Dollarama is looking for a candidate who brings both retail experience and proven team leadership skills to the table. The ideal person is adaptable, organized, and genuinely committed to driving a great experience for both customers and colleagues.

• Minimum 1 year of retail experience — familiarity with store operations is essential
• Minimum 1 year of team management experience — you know how to motivate and guide a team
• Open availability — must be available for day, evening, and weekend shifts as needed
• Strong organizational skills — proven ability to manage time and prioritize effectively
• Leadership and communication — you lead by example and communicate clearly
• Ability to thrive in a fast-paced, high-volume environment — Dollarama stores are always busy
• Ambition to grow within the company — there are real advancement opportunities here

How to Apply

Ready to take on a leadership role with one of Canada’s most recognized discount retailers? Apply directly through Dollarama’s official career portal using the button below. The hiring process is quick, and Dollarama is looking to bring the right person on board as soon as possible.

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