Team Leader – Dollarama – Calgary, AB

Calgary’s retail scene has a solid opportunity waiting for someone ready to step up. Dollarama is looking for a motivated Team Leader to join their Calgary store and help drive day-to-day operations with confidence and care. If you’ve got retail experience, a knack for leadership, and the energy to thrive in a high-volume environment, this one’s worth a close look.

This is a full-time, permanent position where no two days are exactly alike. You’ll be guiding and supporting store associates, keeping shelves stocked and merchandised, and making sure customers leave with a smile. It’s a hands-on role that rewards initiative and strong organizational skills.

About the Role: Team Leader

As a Team Leader at Dollarama, you’ll wear a few hats — part supervisor, part visual merchandising lead, part customer service champion. Your day will involve overseeing store associates, managing daily shipments, and ensuring the store meets Dollarama’s consistently high standards for presentation and cleanliness. You’ll also take on manager-on-duty responsibilities, including break scheduling, time and attendance tracking, and opening or closing the store as needed.

Beyond the operational side, you’ll play an important role in team development — participating in employee training and performance evaluations, and helping to build a positive, productive work culture. Inventory management, cash handling, and resolving customer concerns are also part of the picture, making this a role that keeps you engaged and growing every shift.

Benefits and Salary

Dollarama offers a competitive package for Team Leaders that includes weekly pay, paid vacation, and birthday leave — a nice perk that shows the company genuinely values its people. There’s also a retirement plan in place, along with real opportunities for career growth within the organization. Salary varies according to experience, so your background will be taken into account during the hiring process.

Responsibilities

As a Team Leader, you’ll be at the heart of store operations — keeping things running smoothly, the team motivated, and the customer experience top-notch. This role blends supervisory duties with hands-on retail tasks, making it ideal for someone who leads by example and isn’t afraid to roll up their sleeves.

• Lead and supervise store associates, offering guidance and day-to-day support to keep the team on track
• Manage store merchandising, including shelf stocking and handling daily incoming and outgoing shipments
• Uphold customer service standards, ensuring every shopper has a positive experience in-store
• Carry out manager-on-duty tasks such as scheduling breaks and monitoring time and attendance
• Implement visual merchandising standards in line with Dollarama’s company strategy and planograms
• Address customer complaints promptly and professionally, finding effective resolutions
• Maintain store safety and cleanliness, contributing to a well-organized and welcoming environment
• Perform cash management and handle store opening and closing duties as required
• Participate in inventory counts and processes
• Support employee training and contribute to performance evaluations

Requirements / Skills

Dollarama is looking for someone who already has a foot in the retail world and is ready to take the next step. The ideal candidate brings proven leadership experience, strong communication skills, and the flexibility to work across a variety of shifts. If you’re ambitious, organized, and thrive in a fast-paced retail environment, you’ll fit right in.

• Minimum one year of retail experience — familiarity with store operations is essential
• Minimum one year of team management experience — you’ve led people before and can do it well
• Open availability — ability to work days, evenings, and weekends based on store needs
• Strong organizational skills — proven ability to manage time and prioritize effectively
• Leadership and communication skills — you inspire confidence and communicate clearly with your team and customers
• Comfort in a dynamic environment — ability to stay focused and effective in a high-volume, fast-paced setting
• Ambition to grow — a genuine desire to advance within the company

How to Apply

Ready to take your retail career to the next level? Apply directly through the official Dollarama job posting below. The hiring process is designed to move quickly, so don’t wait — submit your application and take the first step toward joining the Dollarama Calgary team today.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Dollarama in Calgary.