Store Manager – Apple – Montreal, QC

Montreal’s Apple Retail team is looking for a Store Manager (CA-Manager) to lead, inspire, and develop a high-performing team in one of the world’s most recognized retail environments. This is a hands-on leadership role where you’ll be actively present on the floor, engaging with both customers and team members to drive results and deliver the only-at-Apple experience.

If you thrive in a fast-paced retail environment, have a genuine passion for people development, and lead with integrity and inclusion, this role at Apple’s Montreal location could be the right next step in your career.

About the Role: Store Manager

As a Manager at an Apple Store, you are responsible for driving the performance of key goals within your assigned areas of the store. You’ll lead and coach a diverse team, maintain operational excellence, and ensure that every customer interaction reflects Apple’s commitment to exceptional service. Your day-to-day will include floor leadership, performance management, and collaborating with other leaders to execute store strategy.

Beyond results, this role places a strong emphasis on inclusion and diversity. You’ll be expected to model Apple’s values, foster a respectful and welcoming environment, and actively contribute to a culture where every team member feels they belong and is empowered to do their best work.

Benefits and Salary

Apple offers a competitive pay range for this role. For postings in Quebec, qualified candidates can expect a hiring rate up to the midpoint of the pay range, with exceptional candidates — those with significant experience and skills — potentially considered up to the range maximum. Apple is also known for offering a comprehensive benefits package that supports team members across health, wellness, and professional development, though specific details are outlined during the hiring process.

Responsibilities

In this role, you’ll be at the centre of store operations — coaching your team, engaging directly with customers, and ensuring that Apple’s business priorities and service standards are consistently met. The following responsibilities define the core of what this position involves on a day-to-day basis.

• Lead and develop a diverse team by empowering each member to learn, grow, and achieve performance and developmental goals
• Assist with recruiting, training, and retaining a high-performing team that reflects Apple’s commitment to diversity and inclusion
• Actively participate in Floor Leadership by engaging with team members and customers throughout the store, modelling best practices, and ensuring business priorities are met
• Address escalations from customers and team members, partnering with leadership and People partners when appropriate
• Drive store performance by planning and executing operational strategies within assigned functional areas
• Maintain company policies and protect all confidential business, customer, team member, and financial information
• Foster an inclusive environment by demonstrating Apple’s values of inclusion and diversity in daily activities and taking action to ensure all team members feel safe and respected
• Model inclusive leadership behaviours and build, develop, and retain diverse teams

Requirements / Skills

Apple is looking for a confident and principled leader who can balance operational accountability with genuine care for their team. The ideal candidate brings experience from a retail or sales environment, communicates with clarity, and leads by example in both performance and values.

• Retail or sales leadership experience is required — prior experience managing others in a customer-facing environment
• Bilingual proficiency in French and English is required for this Quebec-based role (sign language supported for both)
• Availability to work flexible hours including nights, weekends, and public holidays as needed
• Strong communication skills with the ability to tailor your approach to different audiences and situations
• Coaching and mentorship ability — capable of developing others through feedback, guidance, and accountability
• Sound decision-making grounded in analytics, experience, and sound judgment under pressure
• Conflict resolution skills and the ability to remain calm and effective in a fast-paced, ever-changing retail setting
• High level of integrity and the ability to instil trust within a team

How to Apply

To apply for the Store Manager position at Apple Montreal, use the official application link below. Make sure your resume is current and reflects your leadership experience before submitting.

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