Shift Leader – Tim Hortons – North Vancouver, BC
Location: Vancouver, BC | Company: Tim Hortons
Tim Hortons on Main Street in North Vancouver, BC is looking for a motivated Shift Leader to join their team. If you thrive in a fast-paced restaurant environment and enjoy leading others to deliver top-notch guest experiences, this could be the right fit for you.
In this role, you’ll be on the floor running the shift — keeping things moving, supporting your team, and making sure every guest leaves satisfied. It’s a hands-on leadership position that blends team coaching, daily operations management, and a genuine commitment to Tim Hortons standards.
About the Role: Shift Leader
As a Shift Leader at Tim Hortons, you’ll be responsible for managing the day-to-day flow of the restaurant during your shift. That means making sure your team has the tools and direction they need, that products are prepared to standard, and that guests are being served quickly and with care. You’ll work closely with the restaurant owner and play a key part in keeping operations running smoothly.
Beyond the operational side, this role puts a strong emphasis on people leadership. You’ll help recruit, train, and coach team members, promote a respectful and open work environment, and serve as an enthusiastic role model for your crew. A positive attitude and strong communication skills go a long way here.
Benefits and Salary
This full-time Shift Leader position offers a wage of $19–$21 per hour, depending on experience. Working at this location also gives you the chance to gain valuable leadership experience in the quick service industry, with real potential for growth within the team. The fast-paced environment keeps things interesting day to day.
Job Details
📌 Job Type: Full-time
🏢 Company: Tim Hortons
📍 Location: 1384 Main Street, North Vancouver, BC
💰 Pay: $19–$21/hour
Responsibilities
As a Shift Leader, your day will revolve around keeping the restaurant operating at its best while supporting and developing your team. From managing the pace of service to maintaining product quality, your leadership directly impacts the guest experience and overall restaurant performance.
- Manage the shift by ensuring all team members have the tools and direction they need to succeed
- Follow Tim Hortons standards when preparing products for guests, and adhere to all operating guidelines for equipment
- Recruit, train, and coach a diverse team to achieve and maintain high standards of operation
- Promote a respectful team environment through open communication and a genuine understanding of team dynamics
- Drive speed of service and overall guest satisfaction across every shift
- Lead restaurant evaluations and take accountability for the outcomes
- Support the Owner in the day-to-day operations of the restaurant
Requirements / Skills
The ideal candidate for this Shift Leader role is someone who leads by example, communicates well, and genuinely cares about both their team and their guests. Experience in the quick service or food service industry is a strong asset, and a passion for developing people will set you apart.
- Leadership experience in a fast-paced food service or hospitality environment
- Strong communication skills with the ability to motivate and engage a diverse team
- Knowledge of quick service operations and the ability to uphold brand standards
- Enthusiasm for training and coaching team members to grow their skills
- Guest-focused mindset with a commitment to delivering consistent, high-quality service
- Ability to work in a fast-paced environment and adapt quickly to changing priorities
How to Apply
To apply for this Shift Leader position at Tim Hortons in North Vancouver, use the link below to access the official job posting. Make sure your resume is up to date before submitting your application.
Share This Opportunity
Know someone who might be interested? Share this job posting and help them join Tim Hortons in North Vancouver.
Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Shift Leader role at Tim Hortons in North Vancouver is perfect for candidates who excel in team leadership, guest service, and quick service restaurant operations. On your resume, emphasize any experience with shift management, staff training, or food service supervision, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in a supervisory or lead role in food service or hospitality, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like shift management, team coaching, and guest satisfaction that appear in the posting. Quantify your achievements where possible (e.g., “trained and onboarded 10+ new team members” or “maintained service standards during peak rushes of 100+ guests per hour”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re excited about this opportunity in North Vancouver. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘s values, community involvement, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and customer service skills. Common questions may include scenarios about handling a difficult team dynamic, managing a busy rush, or maintaining standards under pressure. Dress appropriately for a quick service restaurant environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.