Service Assistant – Tesla – Markham, ON

Location: Ontario | Company: Tesla

Tesla is on the lookout for a motivated Service Assistant to join their growing team in Markham, Ontario. If you’re passionate about delivering an exceptional customer experience and want to be part of a company that’s redefining the automotive industry, this could be the opportunity you’ve been waiting for. Tesla’s service team is driven by people who take pride in their work and care deeply about the details — and that’s exactly the kind of person they’re looking for.

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In this role, you’ll be a key contributor to the day-to-day operations of Tesla’s vehicle service environment, supporting everything from vehicle cleaning and shop management to coordinating parts logistics. It’s a hands-on position that keeps the service centre running smoothly and ensures Tesla owners walk away with a top-tier experience every single time.

About the Role: Service Assistant

As a Service Assistant, you’ll be directly involved in the behind-the-scenes operations that make Tesla’s service centres function at the highest level. From preparing vehicles for delivery to supporting parts operations, your contributions will be felt across the entire service workflow. This is a fantastic entry point into the world of electric vehicle servicing with one of the most recognized brands in the world.

The position demands a strong work ethic, a team-first attitude, and the ability to stay organized in a fast-paced environment. You’ll work alongside service advisors, technicians, and parts specialists to ensure everything runs like clockwork — making you an integral part of what makes the Tesla service experience exceptional.

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Benefits and Salary

Tesla offers a competitive compensation package for this full-time Service Assistant position, with an expected hourly rate of $15.96 – $28.98/hour, plus cash and stock awards. Benefits are available from day one and include company-paid Health, Dental, Vision, Life, and Disability insurance, an RRSP with employer match, Employee Stock Purchase Plans, an Employee Assistance Program, Parental Success Programs, sick and vacation time, paid holidays, the Tesla Babies program, and access to Tesla products, fitness discounts, and various perks. It’s a comprehensive package designed to support both your financial and personal well-being.

Job Details

📌 Job Type: Full-time

🏢 Company: Tesla

📍 Location: Markham, Ontario

🆔 Requisition ID: 263748

💰 Pay: $15.96 – $28.98/hour + cash and stock awards + benefits

Responsibilities

The Service Assistant role at Tesla covers a broad range of operational tasks that keep the service centre running efficiently. From vehicle preparation to logistics support, every duty plays a meaningful role in delivering the Tesla customer experience that owners expect and deserve.

  • Vehicle cleaning including washing and minor detailing to ensure cars are presentation-ready
  • Shop management to maintain an organized and efficient service environment
  • Vehicle delivery between production, service, and sales operations as required
  • Parts runner duties — expediting parts requirements as directed by Parts Operations
  • Truck and trailer service and maintenance support
  • Additional duties as assigned to meet evolving business needs

Requirements / Skills

Tesla is looking for someone who brings a positive attitude, a genuine commitment to quality, and the physical readiness to handle an active work environment. You don’t need years of automotive experience — what matters most is your work ethic, reliability, and dedication to the team.

  • Valid driver’s licence — required for moving vehicles between locations
  • Strong work ethic and team-player mentality — Tesla’s service operations depend on collaboration
  • Ability to lift 50–60 pounds — this is a physically active, hands-on role
  • Professional customer service experience is an asset for contributing to the Tesla experience
  • Excellent verbal and written communication skills for coordinating across teams
  • Self-motivated with a genuine focus on customer satisfaction

How to Apply

Ready to be part of something bigger? Submit your application directly through Tesla’s official careers portal. This posting is for an existing vacancy, so don’t wait — Tesla is actively looking to fill this Service Assistant position in Markham, Ontario right away.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Service Assistant role at Tesla in Markham is perfect for candidates who excel in vehicle handling, team collaboration, and customer-focused service. On your resume, emphasize any experience with automotive operations, logistics, or hands-on shop environments, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in vehicle detailing, parts coordination, or a service centre setting, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like vehicle cleaning, parts runner, and shop management that appear in the posting. Quantify your achievements where possible (e.g., “prepared 20+ vehicles daily for customer delivery” or “maintained shop organization across a team of 10 technicians”). Write a brief cover letter expressing your genuine interest in Tesla and why you’re excited about this opportunity in Markham. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Tesla‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your reliability, teamwork, and physical capability. Common questions may include scenarios about handling a high-volume workday, coordinating with multiple departments, or dealing with time-sensitive parts requests. Dress appropriately for a automotive service environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.