Revenue Recovery Package Handler – UPS – Richmond, BC

UPS, one of the world’s most recognized logistics companies and a Fortune Global 500 organization, is looking for a Revenue Recovery Package Handler to join their Richmond, British Columbia team on the twilight shift. If you’re detail-oriented, safety-conscious, and ready to play a meaningful role in protecting the integrity of one of Canada’s most trusted shipping networks, this opportunity is worth exploring.

This isn’t your typical package handling role. As part of the revenue recovery team, you’ll work with advanced scanning and dimensioning systems to catch billing discrepancies before they impact the business. Your precision and attention to detail directly support UPS revenue protection — making this a position where accuracy truly matters.

About the Role: Revenue Recovery Package Handler

At the core of this position is the responsibility to accurately scan, weigh, and dimension packages using UPS-approved systems such as NSDS, DWS, and handheld scanners. You’ll identify and correct issues related to incorrect weights, dimensions, service levels, or missing billing data — ensuring every shipment is processed in full compliance with UPS revenue recovery procedures and audit standards. The work you do helps prevent revenue loss across the entire network.

Beyond data accuracy, this role requires strong communication and collaboration. You’ll coordinate with Operations staff, Clerks, and Supervisors to flag exceptions or system issues, and you’ll be expected to meet productivity and quality targets consistently. Maintaining a clean, organized, and safe work environment is part of the daily routine, and UPS safety methods and ergonomics guidelines will guide how you handle packages throughout your shift.

Benefits and Salary

UPS offers a rewarding culture and the chance to grow within a globally recognized organization. As a part of the UPS team, you’ll benefit from working with talented colleagues who support your development every day. UPS is a diverse and equal opportunity employer, and accommodations are available for candidates with disabilities throughout the recruitment process. Specific compensation and benefits details were not listed in this posting — candidates are encouraged to inquire during the interview process.

Responsibilities

As a Revenue Recovery Package Handler at UPS Richmond, your day-to-day work revolves around ensuring that every package is accurately processed, measured, and billed. These responsibilities are critical to protecting UPS revenue integrity and maintaining the smooth flow of operations across the facility.

• Scan, weigh, and dimension packages accurately using approved UPS systems including NSDS, DWS, and handheld scanners
• Identify and correct billing discrepancies such as incorrect weights, dimensions, service levels, or missing data
• Process packages in compliance with UPS revenue recovery procedures and audit standards at all times
• Maintain high data accuracy and attention to detail to uphold revenue integrity across all package types
• Safely handle packages by lifting, moving, pushing, and positioning them in accordance with UPS safety methods and ergonomics guidelines
• Communicate effectively with Operations staff, Clerks, and Supervisors regarding exceptions or system issues
• Meet or exceed productivity, quality, and valid scan targets on every shift
• Report damaged packages, irregulars, or system issues promptly to the appropriate team members
• Maintain a clean, organized, and safe work area throughout the shift

Requirements / Skills

The ideal candidate for this role is someone who thrives in a fast-paced warehouse environment and takes pride in doing precise, detail-oriented work. UPS values individuals who combine physical capability with a strong commitment to accuracy, safety, and teamwork.

• Attention to detail — essential for identifying billing discrepancies and ensuring data accuracy across all packages
• Physical capability to safely lift, move, push, and position packages throughout the shift
• Tech comfort — ability to operate scanning and dimensioning equipment such as NSDS, DWS, and handheld scanners
• Communication skills — ability to clearly report exceptions, irregulars, and system issues to supervisors and team members
• Reliability and productivity — demonstrated ability to meet or exceed quality and performance targets consistently
• Safety awareness — commitment to following UPS ergonomics guidelines and maintaining a safe, organized workspace

How to Apply

Ready to bring your precision and work ethic to one of the world’s leading logistics companies? Submit your application directly through the official UPS careers portal. Make sure to review the posting details carefully and apply before the opportunity closes.

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