Restaurant Manager – Tim Hortons – Fort Erie, ON
Location: Ontario | Company: Tim Hortons
Fort Erie’s local Tim Hortons on Garrison Road is looking for an experienced Restaurant Manager to take the reins and lead a high-performing team. This is a full-time management role built for someone who thrives in a fast-paced quick service environment and takes genuine pride in delivering outstanding guest experiences day in and day out.
As the Restaurant Manager, you’ll be the driving force behind daily operations — from recruiting and training staff to managing costs, boosting sales, and maintaining Tim Hortons’ high operational standards. If you have a passion for coaching people and a long-term vision for what a well-run restaurant looks like, this role is built for you.
About the Role: Restaurant Manager
This position puts you at the centre of everything that makes a Tim Hortons location run smoothly. You’ll work alongside the Restaurant Owner to oversee all aspects of operations, manage a diverse team, and create an environment where both guests and staff feel valued. Your expertise in quick service restaurant management will be put to full use here.
You’ll be expected to uphold operational excellence while keeping an eye on the bigger picture — planning for growth, managing performance, and fostering a respectful and communicative team culture. This is a hands-on leadership role that requires strong judgment, accountability, and a genuine love for the work.
Benefits and Salary
Tim Hortons offers a premium rate of pay for this management role, along with flexible scheduling and an employee meal discount. You’ll be working in a fast-paced, energetic environment with a team that values performance and growth.
Job Details
📌 Job Type: Full-Time
🏢 Company: Tim Hortons
📍 Location: 1167 Garrison Road, Fort Erie, ON
Responsibilities
As Restaurant Manager, your day-to-day responsibilities span team leadership, guest experience, and business performance. You’ll play a critical role in shaping the culture and operational success of this Tim Hortons location.
- Empower and lead your team to consistently deliver exceptional guest experiences
- Recruit, train, and coach a diverse team to meet and maintain Tim Hortons’ operational standards
- Plan and execute strategies to increase sales and achieve targeted cost controls
- Support the Restaurant Owner in running all aspects of a successful business
- Foster open communication and a respectful, inclusive team environment
- Delegate tasks effectively and develop high performance within your team
- Build meaningful relationships with guests and team members to drive loyalty and engagement
Requirements / Skills
The ideal candidate brings 3–5 years of supervisory experience in a quick service restaurant setting, along with a genuine passion for coaching and mentoring. Tim Hortons values leaders who lead by example and are committed to both team development and operational excellence.
- 3–5 years of quick service experience in a supervisory or management role
- Proven ability to recruit, train, and coach team members effectively
- Strong operational knowledge with a track record of maintaining high standards
- Passion for guest service and creating memorable experiences
- Comfortable delegating and managing full restaurant responsibility
- Ability to lead and engage a diverse team in a fast-paced environment
How to Apply
To apply for this Restaurant Manager position at Tim Hortons in Fort Erie, submit your application using the link below. Make sure your resume is up to date and reflects your relevant management and quick service experience.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Restaurant Manager role at Tim Hortons in Fort Erie is perfect for candidates who excel in team leadership, operational management, and guest service. On your resume, emphasize any experience with recruiting and coaching quick service teams, cost control, and your ability to work in a fast-paced environment. If you’ve previously worked in quick service restaurant supervision or management, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like restaurant management, team coaching, and operational excellence that appear in the posting. Quantify your achievements where possible (e.g., “reduced staff turnover by 20%” or “managed a team of 15+ employees”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re the right fit for this opportunity in Fort Erie. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘ values, recent initiatives, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and coaching abilities. Common questions may include scenarios about handling underperforming staff, managing busy rushes, and driving sales. Dress appropriately for a quick service restaurant management environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.