Post Office Assistant – Canada Post – New Ross, NS

Canada Post is looking for a dependable and customer-focused Post Office Assistant (Term) to join their team in New Ross, Nova Scotia. This is an on-call position ideal for someone who enjoys working with the public and is looking for flexible, meaningful work in their local community.

In this role, you’ll be the face of Canada Post at the counter — helping customers with postal products and services, sorting and distributing mail, and resolving delivery concerns efficiently. It’s hands-on, community-based work that keeps things moving every day.

About the Role: Post Office Assistant

As a Post Office Assistant, your day-to-day will revolve around providing excellent counter service to the public and local business community. You’ll handle everything from selling postal products to processing and sorting mail, all while maintaining a professional and welcoming presence. The ideal candidate lives within the community and is comfortable with the flexibility that on-call, term work requires.

This role also calls for physical readiness — you’ll be expected to lift mail containers of up to 50 lbs, push or pull boxes, and stand for extended periods. Accuracy, reliability, and a team-first mindset are key to thriving in this environment. Canada Post’s core values of Trust, Respect, and Deliver guide everything this team does.

Benefits and Salary

This Post Office Assistant position offers a pay rate of $20.14 per hour. As a term, on-call role with Canada Post, it’s a solid opportunity to gain experience with one of Canada’s most recognized national institutions while earning a competitive hourly wage.

Responsibilities

Working at the post office counter in New Ross, you’ll be responsible for a variety of tasks that keep the local postal operation running smoothly. Every interaction is an opportunity to represent Canada Post with professionalism and efficiency, helping community members and businesses with their day-to-day postal needs.

• Sell postal products and services to members of the public and the local business community
• Sort, distribute, and process mail into the appropriate classifications accurately and efficiently
• Provide customers with relevant information, forms, and guidance on postal services
• Address delivery and service difficulties, resolving problems thoroughly and promptly
• Handle cash transactions and interact with customers in a professional retail environment
• Maintain physical readiness to lift mail containers up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods

Requirements / Skills

Canada Post is looking for candidates who are comfortable with public-facing retail or service work and have a solid foundation in handling transactions and customer inquiries. Flexibility and physical capability are equally important, as this is an on-call position that can change from day to day.

• High school diploma or provincial equivalency, and/or experience in business administration
• Retail or service experience working with the public, including sales and cash handling
• Understanding of general or post office accounting systems is an asset
• Physical fitness to lift up to 50 lbs, sort mail, stand for extended periods, and push/pull boxes
• Flexibility to be available for temporary, on-call work as needed
• Residing in or near New Ross is preferred; applicants outside the community may be considered

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

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