Post Office Assistant – Canada Post – Gethsémani, QC
Location: Montreal, QC | Company: Canada Post
Canada Post is looking for a motivated Post Office Assistant to join their team in Gethsémani, Quebec on a temporary, on-call basis. This is a community-based role where you’ll be the face of Canada Post at the local post office, helping residents and businesses with their everyday postal needs.
Day to day, you’ll be handling counter services, sorting and processing mail, assisting customers with questions, and working through delivery or service issues. It’s a hands-on position that rewards people who enjoy working with the public and staying organized under pressure.
About the Role: Post Office Assistant
As a Post Office Assistant at Canada Post, your primary focus will be delivering reliable and friendly customer service at the post office counter. You’ll sell postal products and services, process mail, and provide customers with the information and forms they need. The role is on-call and temporary, making it a good fit for someone with a flexible schedule who lives in or near the Gethsémani community.
This position also involves some physical demands — you’ll be expected to lift mail containers of up to 50 lb, push or pull boxes, sort mail, and remain on your feet for extended periods. Attention to detail and a commitment to resolving customer concerns efficiently are key to succeeding in this role. Canada Post values trust, respect, and delivering results, and all team members are expected to reflect those values in their daily work.
Benefits and Salary
This on-call Post Office Assistant position offers a wage of $20.54 per hour. As part of the Canada Post family, employees benefit from the organization’s commitment to equity, diversity, and inclusion, as well as an accessible and respectful workplace. Preference will be given to Indigenous Peoples (First Nations, Métis, or Inuit) or Persons with disabilities as part of a special employment equity initiative.
Job Details
📌 Job Type: Temporary / On Call
🏢 Company: Canada Post
📍 Location: Gethsémani, QC
🆔 Requisition ID: 198974
⏱️ Schedule: On call
💰 Pay: $20.54 per hour
Responsibilities
Working at the Gethsémani post office, you’ll be responsible for a variety of tasks that keep the location running smoothly for the community. From serving customers at the counter to sorting and processing incoming mail, your work directly supports reliable postal service delivery in the region.
- Sell postal products and services to members of the public and local business community
- Sort, distribute, and process mail into the appropriate classifications efficiently
- Provide customers with accurate information, forms, and guidance related to postal services
- Resolve delivery and service difficulties in a thorough and timely manner
- Handle cash transactions and operate post office accounting systems accurately
- Lift and move mail containers weighing up to 50 lb and perform physical tasks including standing for extended periods
Requirements / Skills
Canada Post is looking for a candidate who is comfortable in a customer-facing retail environment and can adapt to the physical and administrative demands of a post office setting. Given the community-based nature of this role, preference is given to applicants who reside in or near Gethsémani. Strong communication skills in French are essential for this position.
- High school diploma or provincial equivalency, and/or experience in business administration
- Customer service experience in a retail or service environment, including sales and cash handling
- Understanding of general or post office accounting systems
- Physical fitness to lift up to 50 lb, push/pull boxes, sort mail, and stand for extended periods
- Availability and flexibility for temporary, on-call work assignments
- French language proficiency — French is essential for this role
How to Apply
To apply, visit the official job posting using the link below. Make sure your resume is up to date and reflects any relevant retail, customer service, or administrative experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant role at Canada Post in Gethsémani is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail or counter service environments, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in postal services, retail, or administrative roles, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, cash transactions, and mail sorting that appear in the posting. Quantify your achievements where possible (e.g., “processed 100+ transactions daily” or “resolved customer complaints with a 95% satisfaction rate”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re suited for this community-based role in Gethsémani. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, Deliver), recent news, and their commitment to Indigenous reconciliation and equity. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing multiple tasks at the counter, and working within a small community setting. Dress appropriately for a retail/postal service environment, arrive 10–15 minutes early, and bring copies of your resume. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.