Post Office Assistant – Canada Post – Cambridge Bay, NU
Location: Winnipeg, MB | Company: Canada Post
Canada Post is looking for a dependable and customer-focused Post Office Assistant (Term) to join their team in Cambridge Bay, Nunavut. This is an on-call, term position that plays an important role in keeping postal services running smoothly in the community. If you enjoy working directly with the public and want to contribute to an essential service in the North, this could be a great fit.
Day-to-day, you’ll be the face of Canada Post at the counter — selling postal products, processing mail, and helping customers navigate any service questions or delivery concerns. The role calls for someone who’s physically capable, flexible with scheduling, and comfortable handling cash transactions and basic administrative tasks.
About the Role: Post Office Assistant
As a Post Office Assistant, your primary focus will be delivering reliable counter services to both residents and the local business community in Cambridge Bay. You’ll sell postal products and services, sort and distribute incoming mail, provide customers with relevant forms and information, and help resolve any delivery or service issues that arise. It’s a role that requires both efficiency and a genuine willingness to help people.
Given the nature of the position, you’ll need to be physically fit enough to lift mail containers weighing up to 50 lbs, push or pull boxes, sort mail, and stand for extended periods of time. Attention to detail, customer service skills, and the ability to handle on-call availability are key to succeeding in this role. Canada Post operates on core values of Trust, Respect, and Deliver — and this position is a direct reflection of those principles in action.
Benefits and Salary
This position offers a salary of $25.01 per hour. As a term employee with Canada Post, you’ll be part of a nationally recognized organization committed to equity, diversity, and inclusion. Canada Post actively works to foster an accessible and respectful workplace, and encourages applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women.
Job Details
📌 Job Type: On Call / Term
🏢 Company: Canada Post
📍 Location: Cambridge Bay, Nunavut
🆔 Requisition ID: 196610
💰 Pay: $25.01/hour
🗓️ Date Posted: 2026-04-06
Responsibilities
Working at the front counter of a Canada Post location in Cambridge Bay means you’re central to the community’s postal operations. Your responsibilities span customer service, mail handling, and basic administrative functions — all of which directly impact the experience of every person who walks through the door.
- Sell postal products and services to members of the public and the local business community
- Sort, distribute, and process incoming mail into appropriate classifications efficiently
- Provide customers with accurate information, forms, and guidance related to postal services
- Resolve delivery and service difficulties promptly and thoroughly to ensure customer satisfaction
- Handle cash transactions accurately as part of counter sales and retail operations
- Lift and move mail containers weighing up to 50 lbs, push or pull boxes, and sort mail while standing for extended periods
Requirements / Skills
Canada Post is looking for someone who’s comfortable in a customer-facing retail or service environment, reliable on an on-call basis, and capable of handling the physical demands of the job. Candidates already residing in the Cambridge Bay community are preferred, though applicants from outside the community may also be considered.
- High school diploma or provincial equivalency and/or experience in business administration
- Retail or service experience including public interaction, sales, and cash transactions
- Understanding of general or post office accounting systems is an asset
- Physical fitness to lift up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
- Flexibility to be available for temporary, on-call work as scheduling requires
How to Apply
To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Cambridge Bay is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail or service counter work, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in postal services, retail, or public-facing administrative roles, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like postal services, cash transactions, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “processed 100+ transactions daily” or “resolved customer complaints with a 95% satisfaction rate”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re suited for this opportunity in Cambridge Bay. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, Deliver), their equity and inclusion commitments, and their role in northern communities. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash transactions, and adapting to variable work schedules. Dress appropriately for a retail/postal services environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team structure, and on-call scheduling. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.