Parts Advisor – Tesla – Kelowna, BC

Tesla’s Parts Advisor role in Kelowna, British Columbia sits at the intersection of logistics, customer support, and cutting-edge automotive technology. If you’re someone who thrives in a fast-moving environment and takes pride in keeping things running smoothly behind the scenes, this position offers a chance to contribute directly to Tesla’s mission of accelerating the world’s transition to sustainable energy.

As a Parts Advisor at the Kelowna Service Centre, you’ll be the operational backbone supporting both Technicians and customers. From sourcing and managing parts inventory to coordinating shipments and handling high-voltage battery returns, your day-to-day work keeps the service team moving efficiently and the customer experience at the high standard Tesla is known for.

About the Role: Parts Advisor

The Parts Advisor is responsible for a broad range of parts management and logistics tasks within the service centre. You’ll source components from Distribution Centres and other Service Centre locations, allocate parts to scheduled vehicle appointments, and maintain accurate documentation throughout. The role demands strong organizational skills and the ability to balance multiple priorities without dropping the ball.

Beyond inventory management, you’ll work cross-functionally with Regional Parts Managers and external vendors, escalating supplier issues and providing feedback that supports continuous improvement. Whether you’re receiving and inspecting incoming stock, preparing internal shipments, or operating a forklift or van to transport parts, this role keeps you actively engaged throughout the workday. Physical capability and attention to safety — including the handling of hazardous materials and high-voltage batteries — are essential components of the job.

Benefits and Salary

Tesla offers a competitive compensation package along with benefits that reflect the company’s commitment to its employees. While specific salary details for this position are not listed in the posting, Tesla is known for providing strong total compensation packages including health coverage, employee programs, and opportunities for professional development and growth within the organization.

Responsibilities

The Parts Advisor at Tesla plays a hands-on role in the daily operations of the service centre. From managing inventory to coordinating with vendors and supporting the service team, your responsibilities directly impact how efficiently vehicles are serviced and how satisfied customers are with the overall experience.

• Source parts from Distribution Centres and other Service Centre locations, allocating them to vehicle service appointments
• Monitor inventory within the parts system and communicate parts updates and availability with relevant team members
• Review upcoming appointments and ensure they are properly prepared and documented in Tesla’s system
• Prepare internal orders for shipment to other service centre locations
• Process and return warranty part shipments for quality assurance, including the handling of hazardous materials and high-voltage batteries
• Receive, inspect, and put away stock and special-order parts in a systematic manner
• Escalate parts issues from internal or external suppliers in collaboration with the Regional Parts Manager, serving as a point of contact with vendors
• Pick up and transport parts using a van or forklift, engaging third parties when necessary

Requirements / Skills

Tesla is looking for a candidate who is energetic, highly organized, and hardworking, with a genuine passion for the brand. The ideal applicant brings strong communication skills, flexibility, and the physical capability to handle the demands of a busy parts department day in and day out.

• Excellent communication skills with the ability to build and maintain strong working relationships with internal stakeholders and customers
• Flexibility to support critical projects and deadlines, including occasional weekend or evening hours
• Strong multitasking ability to handle multiple priorities, organize workload, and consistently meet deadlines
• English language proficiency — ability to communicate, read, and write effectively; proficient in MS Office
• Valid driver’s licence required, with the ability to obtain appropriate licensing where applicable
• Physical capability to regularly lift up to 25 lbs., and to sit, bend, and stand for extended periods
• Specific vision abilities required, including the ability to identify parts, operate systems, and detect potential safety hazards in the parts department

How to Apply

To apply for the Parts Advisor position at Tesla in Kelowna, use the link below to access the official job posting. Make sure your resume is up to date before submitting your application.

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