Over-The-Counter Associate – Walmart – Trenton, ON

Walmart Canada’s store in Trenton, Ontario (Base des Forces canadiennes Trenton) is looking for an Over-The-Counter (OTC) Associate to join their pharmacy and health department. If you’re someone who takes pride in keeping shelves organized, maintaining product standards, and delivering exceptional customer service, this role could be a solid fit for your next chapter.

In this position, you’ll work closely with the Pharmacy Manager and OTC Department Manager to keep the department running smoothly. From rotating stock and checking expiry dates to ensuring pricing accuracy and maintaining patient confidentiality, the work is hands-on and meaningful within a retail health care setting.

About the Role: Over-The-Counter Associate

As an OTC Associate at Walmart Canada, your primary focus is supporting the over-the-counter section of the pharmacy department. You’ll assist customers with finding what they need, ensure the area is well-zoned and properly merchandised, and carry out tasks assigned by the Pharmacy Manager or OTC Department Manager. The role requires attention to detail and a commitment to maintaining the department’s standards at all times.

You’ll be expected to follow Walmart’s Basic Beliefs and values, adhere to the Privacy Act regarding patient information, and contribute to a safe and clean shopping environment. Working across morning, afternoon, evening, and night shifts, flexibility is key to succeeding in this position.

Benefits and Salary

This position starts at a minimum rate of $17.75 per hour. Walmart Canada also offers a range of benefits including a store discount, life insurance, comprehensive health benefits, paid time off, stock options, deferred profit sharing, and access to the Live Better U education program and EQ Health support. Please note that some benefits are dependent on hours worked or employment status (full-time or part-time).

Responsibilities

The OTC Associate role at Walmart Canada involves a mix of customer-facing service and behind-the-scenes department maintenance. From ensuring product freshness to keeping the area clean and properly signed, every task plays a role in delivering a reliable shopping experience in the health and wellness section.

• Maintain patient confidentiality and follow all practices consistent with the Privacy Act
• Maximize department sales and profit with direction from the Pharmacy Manager
• Rotate stock and check for expired products to ensure product integrity
• Zone the department to keep shelves organized and shoppable
• Follow proper procedures for ordering, clearance, markups/markdowns, and signing/flagging/pricing/labels
• Keep the area clean (N.C.O.) and free of fixtures, unnecessary debris, foreign objects, and liquids
• Maintain zero pricing errors in line with the Scanning Credibility Program
• Calibrate equipment used in the prescription filling process

Requirements / Skills

Walmart is looking for candidates who are flexible, helpful, and positive, with a genuine willingness to support both customers and teammates. The ideal person for this role is a strong communicator who listens well and can adapt to a variety of tasks in a fast-paced retail environment.

• Flexibility to work across multiple shifts including mornings, evenings, and nights
• Team player attitude with the ability to collaborate with pharmacy and store staff
• Strong communication skills for assisting customers and coordinating with management
• Attention to detail for pricing accuracy, stock rotation, and department zoning
• Customer service orientation with a helpful and positive approach
• Respect for privacy and confidentiality when working in a pharmacy-adjacent environment

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

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