Over-the-Counter Associate – Walmart – Taber, AB

Walmart’s Taber location is looking for an Over-the-Counter (OTC) Associate to join their in-store pharmacy and health department team. If you take pride in helping customers find what they need, keeping shelves organized, and working in a fast-paced retail environment, this could be a great fit for you.

In this role, you’ll be a key part of the OTC department, working closely with the Pharmacy Manager and your team to keep the department running smoothly. From stocking and rotating product to delivering friendly, knowledgeable service, your day-to-day work directly impacts the customer experience.

About the Role: Over-the-Counter Associate

As an OTC Associate at Walmart Taber, your primary focus is on maintaining a well-organized, properly zoned department while providing helpful service to every customer who comes your way. You’ll assist with product rotation, pricing accuracy, and inventory procedures — all while upholding Walmart’s standards for customer care and store presentation.

This role also involves supporting patient confidentiality practices in line with the Privacy Act, as the OTC department works closely alongside the pharmacy. Being reliable, detail-oriented, and comfortable working a flexible schedule — including mornings, afternoons, evenings, and nights — is important in this position.

Benefits and Salary

The minimum starting wage for this position is $16.15 per hour, with pay determined based on relevant experience. Walmart Canada offers a solid range of benefits including comprehensive benefits coverage (based on hours or employment status), life insurance, paid time off, a store discount, access to the Live Better U education program, EQ Health, deferred profit sharing, and stock options. Some benefits are tied to full-time or part-time status.

Responsibilities

Working in the OTC department means staying on top of both the customer-facing and behind-the-scenes tasks that keep this section of the store operating well. From maintaining product presentation to following proper compliance procedures, every task you carry out contributes to a better shopping experience and a more efficient department.

• Assist customers in the OTC department while maintaining excellent, friendly service aligned with Walmart’s values
• Maintain patient confidentiality and follow all practices consistent with the Privacy Act
• Maximize department sales and profit with direction from the Pharmacy Manager
• Rotate stock and check for expired products to ensure product safety and freshness
• Zone the department and maintain proper modular and feature presentation
• Follow proper procedures for ordering, clearance, markups/markdowns, and signing, flagging, pricing, and labels
• Keep the area clean (NCO standard) and free of fixtures, debris, foreign objects, and liquids
• Maintain zero pricing errors in accordance with the Scanning Credibility Program
• Calibrate equipment used in the prescription filling process as required

Requirements / Skills

Walmart is looking for someone who is flexible, positive, and team-oriented — someone who genuinely enjoys helping people and can adapt to the needs of a busy retail environment. Strong communication and listening skills go a long way in this role, as you’ll be interacting with customers and working alongside the pharmacy team regularly.

• Customer service skills — ability to assist shoppers in a helpful, professional manner
• Flexibility — comfortable working a rotating schedule including mornings, evenings, and nights
• Attention to detail — particularly around pricing accuracy, stock rotation, and expired product checks
• Team player mentality — willing to take direction from the OTC and Pharmacy Manager
• Reliability and a positive attitude — consistent follow-through on daily tasks and departmental standards
• Respect for confidentiality — ability to follow Privacy Act guidelines in a health-related retail environment

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

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