Optician / Contact Lens Practitioner (Licensed) – Costco – Richmond, BC

If you’re a licensed optician or contact lens practitioner looking to bring your expertise to one of Canada’s most trusted retailers, Costco has an exciting opportunity waiting for you in Richmond, British Columbia. Based at the 9151 Bridgeport Road location, this role puts your professional skills front and centre — helping members find the right eyewear solutions in a supportive, member-first environment.

This isn’t your average retail optical role. As a Licensed Optician / Contact Lens Practitioner at Costco, you’ll use your full scope of practice — from slit lamp examinations to contact lens fittings — while also guiding members through frame and lens selections with genuine care and expertise. It’s a role that blends clinical skill with outstanding customer service every single day.

About the Role: Optician / Contact Lens Practitioner (Licensed)

Working within Costco’s optical department, you’ll assist members in selecting and ordering eyeglass frames, ophthalmic lenses, contact lenses, and sunglasses, ensuring every recommendation aligns with their prescription and lifestyle needs. You’ll take precise pupillary distance measurements, determine multifocal and bifocal heights, and conduct slit lamp assessments to support contact lens fittings. Orders are processed through the computer system, and you’ll handle everything from special vendor orders to payment processing with accuracy and professionalism.

Beyond direct member care, this position involves overseeing apprentices and students working toward their own certification, maintaining department standards for production, record keeping, and eye health merchandising, and keeping your provincial licence in good standing. Costco places a strong emphasis on cleanliness, safety, and the consistent delivery of a high standard of care — values that align well with a dedicated optical professional.

Benefits and Salary

This position offers a competitive hourly wage of $33.00. Costco is widely recognized for offering some of the best compensation and benefits packages in Canadian retail, which often include health and dental coverage, retirement savings options, and employee membership perks — making this an especially attractive opportunity for a seasoned optical professional looking for stability and long-term career growth.

Responsibilities

As a Licensed Optician and Contact Lens Practitioner at Costco Richmond, your day-to-day will be dynamic and clinically engaging. You’ll be the go-to expert for members navigating their eyewear options — from the initial consultation right through to dispensing — all while upholding the high standards Costco is known for in member service and optical care.

• Assist members in selecting appropriate eyeglass frames, lenses, sunglasses, and contact lens options based on their prescription needs
• Measure pupillary distance accurately using a pupilometer or ruler and determine correct multifocal and bifocal heights
• Conduct slit lamp examinations to assess general ocular health and assist in the fitting of contact lenses
• Process member orders using the computer system and place special orders with outside vendors as required
• Handle payment transactions accurately including cash, cheque, credit, and debit charges in accordance with proper procedures
• Inspect completed eyeglasses and contact lenses against prescriptions prior to dispensing, and fit/adjust frames using appropriate tools
• Maintain contact lens trial inventory and stock optical merchandise and supplies to departmental standards
• Oversee apprentices and students as required to support their certification qualification
• Maintain provincial licensing requirements to ensure membership in good standing with the provincial order
• Uphold cleanliness and safety standards within the optical department at all times

Requirements / Skills

Costco is looking for a qualified optical professional who brings both clinical expertise and a genuine passion for helping people see clearly. The ideal candidate holds the necessary provincial credentials and thrives in a fast-paced, member-focused environment where accuracy and professionalism are non-negotiable.

• Provincial Ophthalmic Dispenser accreditation — relevant and applicable accreditation is required for this role
• Provincial Dispensing Optician licence — a valid, current licence is mandatory
• Certified Contact Lens Fitter designation — required; opticians without this certification must enrol in the Contact Lens Fitter course within one year
• Licensed Optician / Contact Lens Fitter experience — prior hands-on experience in a similar role is strongly preferred
• Computer and math skills — proficiency with order processing systems and accurate payment handling
• Member service skills — a friendly, patient, and professional approach to working with the public is essential

How to Apply

Ready to take the next step in your optical career with one of Canada’s leading employers? Apply directly through the official Costco job posting to be considered for this Licensed Optician / Contact Lens Practitioner position in Richmond, BC. Make sure your provincial licence details and certifications are up to date before submitting your application.

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