Operations Supervisor – FedEx – Edmonton, AB

FedEx, one of Canada’s most recognized logistics and courier companies, is looking for a driven Operations Supervisor to join their Edmonton, Alberta team. This is a frontline leadership role based at the FedEx Express station on 56 Avenue, offering the opportunity to lead a team of Cargo Handlers and make a real impact on day-to-day sort operations. If you thrive in a fast-paced environment and have a passion for people leadership, this could be the right move for you.

In this role, you’ll be responsible for guiding and mentoring your team through package handling, routing, and service recovery — all while upholding FedEx’s renowned Safety Above All culture. It’s a hands-on supervisory position that blends operational oversight with genuine people development, running Tuesday to Saturday from 5 to 10 a.m.

About the Role: Operations Supervisor

As an Operations Supervisor at FedEx, you’ll oversee all Cargo Handler functions within the station sort environment. Your day-to-day will involve directing work activities, providing mentoring and coaching to your team, and ensuring that all administrative processes remain compliant with FedEx Express policies, procedures, and government regulations. You’ll be a key player in maintaining the flow and accuracy of package processing.

Beyond operations, this role calls for strong conflict management and communication skills. You’ll be expected to hold yourself and your team accountable, simplify business processes without sacrificing quality, and step up when challenges arise. FedEx values leaders who are empathetic, organized, and ready to act — and this position reflects that commitment at every level.

Benefits and Salary

FedEx offers a competitive total rewards package for eligible employees. While specific pay details are not listed in this posting, FedEx is known for providing strong benefits including health and wellness coverage, employee assistance programs, and career development opportunities. This position also includes a competitive equity vehicle (CEV) component as indicated in the job posting. FedEx fosters a culture of Taking Care of Each Other, which extends to the well-being of its team members.

Responsibilities

As an Operations Supervisor at FedEx Edmonton, you’ll be at the heart of the station’s sort operations — keeping things running smoothly while developing the people around you. Your leadership will directly affect package delivery accuracy, team performance, and service reliability for customers across the region.

• Lead and guide Cargo Handler staff in proper package handling and routing procedures during sort operations
• Mentor and coach team members, acting as a knowledge resource and supporting their professional development
• Direct work activities and manage the day-to-day functions of all assigned Cargo Handlers within the station
• Identify and recover potential service failures within the station sort function before they escalate
• Ensure compliance with FedEx Express policies, procedures, and applicable government regulations
• Manage conflicts proactively and communicate with empathy and clarity in all workplace interactions
• Inspire a shared vision, empowering and motivating your team to perform at their best
• Simplify business processes while maintaining high standards of quality and accountability

Requirements / Skills

FedEx is looking for a confident, people-first leader who brings both operational know-how and strong interpersonal skills to the table. The ideal candidate understands the demands of a logistics environment and is ready to step up as a trusted frontline supervisor. Here’s what you’ll need to bring to this role:

• College degree required as a foundational qualification for this supervisory position
• 2 years of FedEx sort operations or senior-level hourly experience, OR 2 years of supervisory experience in a related industry
• Valid driver’s licence with a clean driving record (two or fewer violations/accidents in the past 24 months)
• Physical capability to lift up to 70 lbs and manoeuvre packages up to 150 lbs using appropriate equipment
• DG (Dangerous Goods) certification eligibility — ability to complete and maintain all required training and recurrency requirements
• Strong organizational and analytical skills with the ability to prioritize and delegate effectively in time-sensitive situations
• EXCEL Leadership Development Stream participation is considered an asset

How to Apply

Ready to take on a leadership role with one of Canada’s most trusted logistics companies? Submit your application directly through the official FedEx Careers portal before the posting closes on March 5, 2026. Be sure your resume reflects your supervisory experience and any relevant FedEx or logistics background. Don’t miss this opportunity to grow your career with FedEx in Edmonton, Alberta.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join FedEx in Edmonton.