Operations Supervisor – FedEx Canada – Etobicoke, ON

FedEx Canada is seeking a motivated Operations Supervisor to join our team in Etobicoke, ON. This is a frontline leadership role responsible for overseeing daily sort operations, guiding Cargo Handlers (CH), and ensuring service quality and compliance with safety and regulatory standards.

If you have supervisory experience, strong leadership skills, and the ability to thrive in a fast-paced logistics environment, this position offers an excellent opportunity for career growth with a global leader. This part-time role requires strong communication, organizational, and mentoring abilities to inspire your team and deliver operational excellence while promoting FedEx’s Safety Above All culture.

About the Role

As an Operations Supervisor, you will be responsible for managing sort operations, leading Cargo Handlers, and ensuring packages are handled safely and efficiently. You will coach and mentor employees, address potential service failures, and ensure administrative compliance with FedEx policies and government regulations. The role includes scheduling, planning, and supporting continuous improvement initiatives to enhance efficiency and service quality.

Benefits and Opportunities

• Work with a global leader in logistics and supply chain management.
• Opportunities for career advancement and leadership development.
• Training and certification support, including Dangerous Goods (DG) certification.
• Engage in a supportive, safety-driven workplace culture.
• Regular schedule: Sunday to Thursday shifts.

Key Responsibilities

• Lead and mentor Cargo Handlers in safe and efficient package handling.
• Oversee sort operations, including routing and recovery of service failures.
• Ensure compliance with FedEx policies, procedures, and government regulations.
• Coach, train, and evaluate employees to build performance and engagement.
• Manage administrative processes including safety, reporting, and regulatory compliance.
• Support continuous improvement efforts and resolve operational challenges.
• Promote FedEx’s Safety Above All culture across operations.

Qualifications

• College degree required.
• 2+ years of FedEx sort operations or supervisory experience in a related industry.
• Valid driver’s license with a good driving record.
• EXCEL Leadership Development Stream preferred.
• Ability to lift up to 70 lbs and maneuver packages up to 150 lbs with equipment.
• Strong organizational, planning, and problem-solving skills.
• Excellent communication and conflict management skills.
• Ability to inspire, motivate, and empower a team.

How to Apply

Take the next step in your career and join FedEx Canada as an Operations Supervisor. Apply now through the official FedEx Careers page:

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