Operations Supervisor-1 – FedEx – Brampton, ON

The Operations Supervisor-1 role with Federal Express Corporation Canada in Brampton, ON is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All culture. Based at 45 West Drive, Brampton (L6T 4A1), you manage day-to-day sort operations and oversee assigned Cargo Handlers (CH) within the station.

This is an interview position plus CEV, where you are responsible for leading and guiding employees in proper package handling, routing and recovery of potential service failures within the sort function. The Operations Supervisor has oversight for all CH functions, including directing work activities, mentoring, coaching and training employees, and ensuring that administrative processes follow FXE policies, procedures and applicable government regulations.

About the role: Operations Supervisor-1

As an Operations Supervisor-1, you provide frontline leadership for station sort operations, making sure packages are handled safely, efficiently and in line with Safety Above All principles. You support the daily operation by managing specific sort areas, monitoring productivity and quality, and stepping in to address potential service failures, routing issues or recovery needs.

You give direction to Cargo Handler staff, ensuring they follow proper package handling, routing and recovery procedures. The role includes coaching, mentoring and training team members, reinforcing FXE standards and expectations, and making sure administrative tasks tied to staff and operations stay compliant. You also help drive a culture of accountability, problem solving and continuous improvement within the facility.

Benefits and Salary

While the posting does not list a specific pay range, this part-time, regular Operations Supervisor role offers the chance to build your leadership experience in a high-volume sort facility with a major Canadian employer. You will gain hands-on exposure to facility operations, safety programs, people leadership, conflict resolution, and time-sensitive decision-making. The position includes overnight and late evening shifts, which can be attractive for candidates looking for non-traditional hours and long-term growth in FedEx’s leadership stream.

Requirements / Skills

To be considered for the Operations Supervisor-1 role, you need the following knowledge, skills and abilities:

• College degree.
• 2 years of FedEx sort operations or senior-level hourly role experience OR 2 years of supervisory experience in a related industry.
• Valid driver’s license with a good driving record (two or fewer violations/accidents in the previous 24 months).
• EXCEL Leadership Development Stream participation is preferred.
• Ability to lift 70 lbs and manoeuvre packages up to 150 lbs using appropriate equipment.
• Ability to successfully complete all basic and recurrency training, including obtaining and maintaining DG (dangerous goods) certification.
• Ability to mentor, coach and act as a knowledge resource for other employees.
• Ability to inspire a shared vision, empower and motivate a team, and prioritize and delegate in a time-sensitive operation.
• Strong conflict management skills and the ability to address and resolve issues effectively.
• Clear, concise and timely communication skills, with the ability to listen and respond with empathy.
• Focus on simplifying business processes while maintaining quality and compliance.
• Accountability for department performance and readiness to act quickly to find solutions when issues arise.
• Strong organizational, planning and analytical skills.
• Ability to operate in a PC Windows environment and complete any required testing and training.
• If residing in Quebec, bilingualism (French and English) is required.

How to Apply

If you are interested in this frontline operations leadership opportunity and meet the experience and physical requirements, you can apply directly online through the FedEx careers portal. Use the posting for the Operations Supervisor-1 role in Brampton and submit your application along with an up-to-date resume so the hiring team can review your background.

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