Operations Manager – Amazon – Acheson, AB
Location: Edmonton, AB | Company: Amazon
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent to maintain the highest levels of safety, quality, attendance, and performance.
Managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in meeting our customer expectations to ensure orders are delivered at the right time, to the right location.
About the role: Operations Manager
Our Operation’s workflow has three major components: First mile (product housed and ready for order); Middle mile (order hauled to your area); and Last mile (product delivered to the customer’s door). While workflows vary by building, our vision and dedication to the customer remain constant.
In this role, you will support, mentor, and motivate your salaried and hourly workforce, lead large-scope projects with site and regional impact, build and execute productivity plans via forecast reviews, and partner with other Leaders to load balance. You will manage safety, quality, productivity, and customer delivery promises, collaborating with support teams (Safety, Engineering, Loss Prevention, Quality Assurance, HR) to develop plans that meet business objectives.
Benefits and Salary
Amazon offers a comprehensive benefits package, including medical, dental, and vision coverage; maternity and parental leave options; paid time off (PTO); and an RRSP plan. Details on salary will be provided during the recruitment process.
Job Details
📌 Job Type: Full-time
📍 Location: Acheson, AB
🆔 Job ID: 2999014
🗂️ Category: Fulfillment & Operations Management
Requirements / Skills
- 3+ years of employee and performance management experience
- Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Willingness to work a flexible schedule, including weekends, nights, and/or holidays
- 1+ year of performance metrics, process improvement, or lean techniques experience (preferred)
- Ability to lift up to 49 lbs, push, pull, squat, bend, and reach frequently
- Ability to stand/walk up to 12 hours in varied noise and temperature environments
How to Apply
Ready to drive operational excellence at Amazon? Click the button below to apply online.
Share This Opportunity
Know someone who might be interested? Share this job posting and help them join Amazon!
Job Summary & Tips for Applying
Highlight your experience leading large-scope projects by describing how you built and executed productivity plans through forecast reviews and cross-functional collaboration to meet business objectives.
Showcase your ability to drive data-driven decisions by detailing how you used performance metrics and process improvement techniques to enhance operational efficiency while maintaining high standards of safety and quality.
Demonstrate your leadership skills by explaining how you supported, mentored, and motivated salaried and hourly teams, ensuring the fulfillment network met customer delivery promises consistently.