OMNI Customer Fulfillment Associate – Walmart – Whitecourt, AB

Walmart Canada’s Whitecourt location is looking for a motivated OMNI Customer Fulfillment Associate to join their in-store team. This role sits at the intersection of retail operations and online order fulfillment, making it a solid opportunity for anyone looking to build real, hands-on experience in today’s evolving retail landscape.

Day to day, you’ll be picking, packing, and dispensing online grocery and retail orders with precision and care. You’ll work across different temperature zones, manage labelling and documentation, and make sure every order that goes out the door meets Walmart’s quality and safety standards. It’s a role that keeps you moving and requires someone who can juggle multiple priorities without missing a beat.

About the Role: OMNI Customer Fulfillment Associate

As an OMNI Customer Fulfillment Associate, your main focus is accuracy and efficiency. You’ll be selecting products from throughout the store, verifying quantities, distinguishing between similar items, and packing orders so they arrive in perfect condition. Every order you handle directly impacts a customer’s experience, so attention to detail matters at every step.

Beyond the picking and packing, you’ll also play a role in customer service — helping resolve fulfillment issues and maintaining a positive experience for shoppers. Food hygiene and workplace safety are central to this role, and you’ll be expected to keep your work area clean, handle equipment responsibly, and flag any safety concerns proactively. Walmart values associates who take initiative and contribute ideas that improve the way things get done.

Benefits and Salary

The minimum starting wage for this position is $16.15 per hour, with pay determined based on relevant experience. Walmart Canada associates also have access to a range of benefits including a store discount, life insurance, paid time off, comprehensive health benefits, deferred profit sharing, stock options, and access to the Live Better U education program and EQ Health resources. Eligibility for some benefits is based on hours worked or employment status.

Responsibilities

The OMNI Customer Fulfillment Associate role is all about getting online orders right — every time. From pulling items across the store to packing totes efficiently and making sure every label is accurate, you’ll be responsible for the quality of what customers receive. Here’s what the role looks like in practice:

• Pick and assemble online orders from various temperature zones efficiently and with care for product quality
• Pack orders accurately, distinguishing between similar products, verifying exact quantities, and confirming correct product codes
• Select the highest-quality products — no damaged goods, always the freshest options available
• Document and label all orders correctly using pick slips, shipping labels, and packaging details
• Optimize tote space by packing orders efficiently while maintaining product integrity
• Support customers by balancing fulfillment duties with direct service interactions and issue resolution
• Maintain food hygiene and safety standards, including keeping work areas clean and totes free of debris before use
• Operate material handling equipment safely and complete all required pre-inspection checks
• Contribute to continuous improvement by suggesting changes to operational procedures, productivity, and quality standards

Requirements / Skills

Walmart is looking for candidates who bring a positive attitude, flexibility, and a genuine commitment to quality. You don’t need a long résumé to succeed here — what matters most is your ability to work well with others, follow processes carefully, and take your responsibilities seriously. The ideal candidate thrives in a fast-paced, team-oriented environment and takes pride in getting the details right.

• Flexibility across various shifts including mornings, afternoons, evenings, and nights
• Attention to detail when selecting, packing, and labelling orders accurately
• Team player mindset with strong communication and a helpful approach to colleagues and customers
• Commitment to safety and food hygiene standards in a retail fulfillment environment
• Positive and adaptable attitude when adjusting to changing work assignments or daily delivery schedules

How to Apply

To apply, visit the official Walmart Canada job posting using the link below. Make sure your résumé is up to date before submitting your application.

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